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- Tasks: Deliver exceptional customer service and manage hire contracts in a fast-paced environment.
- Company: Join Wernick Group, the UK's leading provider of modular buildings with 90 years of success.
- Benefits: Enjoy competitive salary, generous holidays, early finishes on Fridays, and training opportunities.
- Why this job: Be at the heart of our operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and experience in the hire industry preferred.
- Other info: Dynamic team culture with direct access to leadership and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Hire Controller role at Wernick Group Limited.
Location: Unit 2 Albion Road Littlebrook Business Park, Dartford, Kent
Contract Type: Full-time
Salary: Based on Experience
Closing Date: Thursday 11th December, 2025
About Us: Wernick Hire, a proud member of the Wernick Group, is the UK's leading provider of both permanent and temporary modular buildings and site accommodation. Celebrating 90 years of trading since our establishment in 1934, we have a rich history of growth and success, doubling our profits in the last five years. Our continued success is driven by the quality and dedication of our workforce, who bring enthusiasm, vision, friendliness, and a real can-do spirit to our business.
Role Overview: We currently have an opportunity for a talented individual to join our team as a Hire Controller. Our Hire Controllers are at the heart of our depots, making everything happen. This is a very busy role, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.
Key Responsibilities:
- Provide first-class customer service.
- Prepare hire contracts, quotations, and any other necessary correspondence.
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Prepare accurate weekly and monthly reports.
- Maintain accurate and up-to-date records.
Skills And Experience:
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to multi-task and prioritise a busy workload.
- Numerate.
- IT literate, particularly in Microsoft Office (Excel, Word, and Outlook).
- Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes:
- Committed to offering first-class customer service.
- An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
- Motivated self-starter.
- Thorough, methodical approach.
- Displays integrity in all interactions.
- Ability to work effectively under pressure.
- Proactive.
- Expert time manager.
- Highly professional with a positive attitude.
Benefits:
- Competitive salary and bonus scheme.
- Generous holiday allowance (rising with service).
- Option to buy extra holidays.
- Option to sell or carry over up to 5 days holiday.
- Christmas shutdown.
- Early finish on Fridays.
- Group pension.
- Annual salary review each January.
- Life assurance of 2x annual salary.
- Personal accident insurance.
- Free onsite parking.
- Employee assistance programme.
- Training and progression opportunities.
- Family-run and well-established, secure company (trading over 80 years).
- Open door policy.
- Cycle to work scheme.
- Employee referral scheme.
- Benefits scheme (discounted retailers).
- Corporate eyecare scheme through Specsavers.
- Direct communication with MD/CEO and staff satisfaction surveys.
Other Information: We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company. The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Hire Controller in Dartford employer: Wernick Group Limited
Contact Detail:
Wernick Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Dartford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wernick Group Limited. Understand their values, history, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Hire Controller role is all about providing first-class service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your multitasking abilities! The job requires juggling multiple tasks under pressure, so prepare to discuss how you manage your time and prioritise effectively. Maybe even bring a few tips to the table that you’ve found helpful in your previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Hire Controller in Dartford
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent written and verbal communication is key for the Hire Controller role, make sure your application reflects this. Use clear, concise language and don’t shy away from showcasing your personality!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Highlight your relevant experience in the hire industry and how it aligns with Wernick Group's values and needs.
Be Detail-Oriented: Attention to detail is crucial in this role. Double-check your application for any typos or errors before hitting send. A polished application shows you care about quality, just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Wernick Group Limited
✨Know Your Stuff
Before the interview, make sure you understand Wernick Group's history and values. Familiarise yourself with their services, especially in modular buildings and site accommodation. This will help you connect your experience to their needs and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As a Hire Controller, customer service is key. Prepare examples of how you've wowed customers in the past or resolved issues effectively. Be ready to discuss how you can bring that same enthusiasm and dedication to Wernick Group.
✨Demonstrate Your Multi-tasking Ability
This role requires juggling multiple tasks under pressure. Think of specific instances where you've successfully managed competing priorities. Highlight your organisational skills and how you keep everything on track, especially when things get busy.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, what success looks like for a Hire Controller at Wernick Group, or how they support professional development. This shows your interest and helps you gauge if it's the right fit for you.