Sales Support Coordinator in Cannock

Location: Wolverhampton Road

Company Overview

Wernick are specialists in the design and construction of temporary permanent modular building projects. We offer sophisticated and sustainable offsite building solutions that inspire creative architectural individuality with accelerated project delivery. With a proud history dating back to 1934, the Wernick Group has grown over 90 years to become Britain's largest independent manufacturer and hirer of portable and modular accommodation.

We are seeking a proactive, detail-oriented, and ambitious Sales Support Coordinator to be the backbone of our dynamic sales team. This role is ideal for someone looking to grow their career within the fast-paced environment of the modular construction industry. You will play a crucial role in ensuring the smooth operation of the sales process, from initial inquiry through to bid submission and order, while providing exceptional support to both clients and the Head of Sales, executing plans to improve the way we deal with our customers and supporting us in improving the way in which we work.

About The Role

• Sales Team Support: Provide comprehensive administrative and logistical support to the external sales team, allowing them to maximize their time in the field, and enable them to provide industry leading experience to their customers.
• CRM Management: Accurately log, track, and manage all sales opportunities, supporting the sales team in ensuring client interactions, and pipeline data using our CRM system is accurate and to ensure data integrity and effective reporting is in place.
• Client Engagement & Inquiries: Serve as a primary point of contact for incoming client inquiries, gathering detailed information, answering initial questions, and directing leads to the appropriate sales manager or business unit.
• Marketing Collaboration: Work closely with the Head of Sales to support the implementation of various marketing strategies and campaigns, ensuring alignment between sales and marketing efforts.
• Exhibition Support & Follow-ups: Assist with pre- and post-exhibition activities, including managing logistics and proactively conducting follow-up calls to warm leads generated at events.
• Outbound Calling: Conduct targeted outbound calls to prospective clients to introduce our services, qualify leads, and schedule appointments for the sales team.
• Presentation Preparation: Assist in the creation and formatting of professional sales proposals, presentations, in conjunction with the group marketing team to create material, & content using PowerPoint and other relevant software.
• General Sales Administration: Handle various administrative tasks such as preparing sales reports, managing sales documentation, coordinating meetings, and maintaining client records.
• Bid & Tender Management: As you develop in the role, take ownership of coordinating bid writing and tender management processes, compiling necessary documentation, and ensuring timely submission of high-quality proposals. Working with wider support teams to collate bid information.

Essential Criteria

• Experience: Proven experience in a sales support, sales administration, or similar coordination role, preferably within construction, manufacturing, or a related B2B environment. Candidates that can demonstrate ambition, the ability to be flexible, relish a challenge and resilient as the business grows will be considered.
• CRM Proficiency: Strong experience using CRM software (e.g., Salesforce, MS Dynamics) to manage data and track sales activity.
• Communication Skills: Excellent verbal and written communication skills, with a professional and friendly telephone manner.
• Organisation & Detail: Exceptional organisational skills, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment.
• Initiative: A proactive approach to work and a willingness to take ownership of tasks and learn new skills, particularly bid writing.
• Software Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
• Team Player: A collaborative mindset and the ability to build strong working relationships with colleagues across all departments.

Preferred Criteria

• Previous experience within the construction industry would be an advantage but not essential, as full training will be given.

Your Future with the Wernick Group

At Wernick, you're more than an employee; you're a vital part of a team that's building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.

• Competitive salary and bonus scheme
• Generous holiday allowance (rising with service)
• Option to sell or carry over up to 5 days holiday
• Christmas Shutdown
• Early finish Friday
• Group pension scheme
• Annual Salary review – takes place each January
• Long service awards
• Employee of the Month awards
• Customer service awards
• Life Assurance
• Personal Accident Insurance
• Free onsite parking
• Employee assistance programme
• Training and progression opportunities
• Family run and well established, secure company (trading over 90 years)
• Open door policy
• Employee Referral scheme
• Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
• Corporate Eyecare Scheme through Specsavers
• Ideas portal (message the CEO) and awards for implemented suggestions
• Cycle to work scheme
• Annual paid volunteering day

Equal Opportunities

We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company.

Important Notice to Recruitment Agencies

Any unsolicited CVs will be sent at the recruitment agency's own risk and will be interpreted as gifts. We have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly without entering into your terms and conditions for this vacancy. By submitting an unsolicited CV to us or any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy, we will contact you directly.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Skills Needed

About The Company

Why Build Your Career with Wernick Group?

• Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.
• Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.
• Commitment to Excellence: At Wernick, excellence isn't just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.
• Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.
• Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.
• Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.

Company Culture

• Clear path to progression: We believe everyone should have a clear path on how they can progress. That's why we have developed the Wernick Way Forward, a personal development plan catered to each employee. With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.
• Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression. The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team. The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.
• Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development. By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.

Required Criteria

• IT Literate including Microsoft Project
• Good verbal and written communication
• Attention to detail & organisational skills
• Analytical and problem solving
• Administrative experience
• Able to work well in a team

Desired Criteria

• Previous experience within the construction industry would be an advantage but not essential, as full training will be given.

Closing Date: Sunday 22nd March, 2026

Contract Type: fulltime

Salary: Based on Experience