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- Tasks: Assist with patient and equipment movement while ensuring comfort and dignity.
- Company: Join Circle Health Group, a leading independent healthcare provider in the UK.
- Benefits: Enjoy 25 days holiday, private healthcare, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Customer service experience and basic qualifications in Maths and English.
- Other info: Flexible shifts and opportunities for personal and professional growth.
The predicted salary is between 19900 - 24947 £ per year.
Werndale Hospital in Carmarthen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Porter to join their team of staff in the Portering department. This is a part time role for 22.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties Of This Role- Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
- Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
- Provide a courteous service to internal and external customers.
- Ensure patient comfort and dignity are always maintained.
- Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
- Comply with all relevant mandatory training.
- Front line customer facing experience.
- Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficiency in the use of a PC, including the use of software and systems.
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles… and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Porter in Carmarthen employer: Werndale Hospital
Contact Detail:
Werndale Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Carmarthen
✨Tip Number 1
Get to know the hospital! Before your interview, take a bit of time to research Werndale Hospital and its services. This will help you show genuine interest and ask informed questions during your chat.
✨Tip Number 2
Practice your customer service skills! As a Porter, you'll be interacting with patients and staff regularly. Think of examples from your past experiences where you provided excellent service and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the role and the people you'll be working with.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Circle Health Group careers page. It’s the best way to ensure your application gets noticed and processed quickly.
We think you need these skills to ace Porter in Carmarthen
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the role of a Porter, so don’t be shy about showcasing your customer service experience!
Show Your Personality: We love seeing a bit of personality in applications! Don’t just list your qualifications; let us know what makes you tick and why you’re passionate about working in healthcare. A friendly tone can go a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your key points stand out. Remember, less is often more!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Werndale Hospital
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Werndale Hospital. Familiarise yourself with the tasks like patient movement and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is front-line and customer-facing, be ready to share examples from your past experiences where you provided exceptional service. Whether it’s in healthcare, hospitality, or any other field, highlight how you maintained patient comfort and dignity.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult patients or ensuring safety protocols are followed. Think of scenarios from your previous roles and how you successfully navigated them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a supportive environment for staff. This shows your genuine interest in the position and the company culture.
