At a Glance
- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, the UK's leading independent healthcare provider.
- Benefits: Competitive salary, 25 days holiday, and flexible working hours.
- Why this job: Make a difference in healthcare while gaining valuable administrative experience.
- Qualifications: GCSEs in Maths and English, PC proficiency, and previous admin experience preferred.
- Other info: Flexible shifts and opportunities for professional growth in a supportive environment.
The predicted salary is between 20823 - 26029 £ per year.
Werndale Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join the Administration department. This is a part time role for 30 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties Of This Role Include:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits:
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year +
Patient Administrator in Carmarthen employer: Werndale Hospital
Contact Detail:
Werndale Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator in Carmarthen
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Circle Health Group. A friendly chat can open doors and give you insider info about the Patient Administrator role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Health and Safety at Work Act. Show us that you’re not just a great administrator but also someone who cares about patient safety and well-being.
✨Tip Number 3
Practice your communication skills! As a Patient Administrator, you'll be dealing with patients and staff alike. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Administrator in Carmarthen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills in handling patient queries and managing bookings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of the patient journey and how you can contribute to the smooth running of the administrative process.
Showcase Your Skills: Don’t forget to mention your proficiency with PCs and any software you've used in previous roles. If you have experience with financial awareness or Health and Safety regulations, make sure to include that too!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Werndale Hospital
✨Know Your Role
Before the interview, make sure you thoroughly understand the Patient Administrator role. Familiarise yourself with the duties listed in the job description, such as managing patient queries and handling bookings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous administration experience, especially if it's in a healthcare setting. Prepare specific examples of how you've contributed to efficient processes or handled challenging situations. This will highlight your suitability for the role and give the interviewer confidence in your abilities.
✨Demonstrate Communication Skills
As a Patient Administrator, effective communication is key. During the interview, practice clear and professional communication. You might be asked how you would handle difficult patient queries, so think of examples where you've successfully resolved issues in the past.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the hospital's approach to patient care. This shows your enthusiasm for the role and helps you assess if the workplace is the right fit for you.