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- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, the UK's leading independent healthcare provider.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSEs in Maths and English, plus basic PC skills required.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 20823 - 26029 £ per year.
Werndale Hospital in Carmarthen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a part time role for 30 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties Of This Role Include:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
- …and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Patient Administrator – 12 Month Fixed Term in Carmarthen employer: Werndale Hospital
Contact Detail:
Werndale Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator – 12 Month Fixed Term in Carmarthen
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Circle Health Group. A friendly chat can open doors and give you insider info about the Patient Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. Think about how your previous experience aligns with the duties listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from the team, let them know why you’re excited about working at Werndale Hospital and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Circle Health Group family.
We think you need these skills to ace Patient Administrator – 12 Month Fixed Term in Carmarthen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills in managing patient queries and using software systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Werndale Hospital and how your values align with Circle Health Group's commitment to compassionate care and professionalism.
Showcase Your Skills: Don’t forget to mention your proficiency in PC use and any financial awareness you have. These are key for the role, so give examples of how you've used these skills in previous jobs or experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the team!
How to prepare for a job interview at Werndale Hospital
✨Know Your Role
Before the interview, make sure you thoroughly understand the Patient Administrator role. Familiarise yourself with the duties listed in the job description, such as managing patient queries and ensuring compliance with Health and Safety regulations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Experience
Highlight any previous administration experience, especially in a healthcare setting. Be ready to discuss specific examples of how you've contributed to efficient processes or handled patient queries. This will show that you can bring valuable skills to the team at Werndale Hospital.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the role and the hospital's culture. Ask about the team dynamics or how they support professional development. This shows you're genuinely interested in the position and want to ensure it's a good fit for both parties.
✨Practice Professionalism
Since the role involves interacting with patients and staff, practice your professionalism during the interview. Dress appropriately, maintain eye contact, and communicate clearly. This will reflect your ability to represent the Circle Health Group's values of compassion and commitment.
