Braze Technical Lead – CRM & Multi-Channel Personalisation in Edinburgh

Braze Technical Lead – CRM & Multi-Channel Personalisation in Edinburgh

Edinburgh Full-Time 51750 - 63250 £ / year (est.) On-site
W

At a Glance

  • Tasks: Lead the Braze platform to create personalised customer journeys across multiple channels.
  • Company: Join a non-profit organisation making a positive impact through innovative marketing technology.
  • Benefits: Competitive salary, inclusive culture, and the chance to support charities worldwide.
  • Other info: Be part of a diverse team dedicated to creativity and collaboration.
  • Why this job: Make a real difference while working with cutting-edge CRM technology and a passionate team.
  • Qualifications: 5+ years in marketing tech, 3+ years with Braze, and strong coding skills.

The predicted salary is between 51750 - 63250 £ per year.

As a Senior Braze Technical Lead, you’ll play a key role in strengthening the CRM and Marketing Technology capabilities for the Postcode Lottery.

You’ll take technical ownership of the Braze platform, designing scalable and data-driven customer engagement solutions across email and, over time, push, in-app, SMS, web and Content Cards.

Are you an experienced Braze specialist with a strong background in CRM engineering and marketing technology?

Join our team and help us build personalised, reliable and compliant customer journeys across multiple countries and propositions.

Your work will directly support our marketing, product, data and engineering teams and every day at work, you’ll be doing your part for all the charities we support.

What you’ll do: Lead technical discovery sessions, scope complex use cases and translate marketing requirements into robust technical specifications.

Own the integration between Braze and the wider data ecosystem, including Salesforce Data 360, mobile SDKs, REST APIs, webhooks and real-time event streaming.

Design and implement event tracking, custom attributes and data schemas.

Develop personalised, multi-channel customer journeys using Liquid, Connected Content and API-triggered campaigns.

Coach implementation teams, conduct code and architecture reviews, establish engineering standards and robust QA and campaign-testing processes, and address technical debt.

Optimise platform performance, campaign quality and email deliverability, while acting as the technical escalation point for Braze-related topics.

You’d describe yourself as follows: 5+ years of experience in marketing technology, CRM engineering or a comparable technical CRM role. 3+ years of hands-on experience with Braze; Braze certification is a plus.

Strong expertise in Liquid, Connected Content, personalisation and responsive email development using HTML and CSS.

Solid knowledge of REST APIs, JSON, webhooks, SQL and customer data structures.

Experience with Braze SDK implementations, inbound personalisation and push notifications.

Experience with Salesforce Data 360 or another Customer Data Platform, Java Script, Snowflake or Big Query, as well as leading or mentoring developers and setting technical standards and best practices.

Salary: A monthly salary indication between €5.500 and €7.000, based on a 40-hour working week.

Join us We believe an inclusive organisation is the ideal breeding ground for creativity, collaboration and innovation.

Employee solidarity is important to us, too.

Each of us has a part to play in that – we are the organisation, after all.

We strive to make everyone feel at home.

That means keeping an open mind and paying attention to each other’s welfare.

Can you see yourself as part of the team?

We encourage you to apply – whatever your roots, religion, age, ability to work or life philosophy.

The Postcode Lottery is a marketing-driven international non-profit organisation.

We operate lotteries to raise funds for a fairer, greener and healthier world.

Our players win with their neighbours and generate money for charities together – it’s a win-win!

Since the start of the Lotteries in 1989, we have raised over €15.5 billion for thousands of good causes.

Together with our players and 1,500 fellow team members in Great Britain, the Netherlands, Sweden, Germany and Norway, you'll be helping to create a better world every day.

This is what we call: The Power of Postcodes. #J-18808-Ljbffr

Braze Technical Lead – CRM & Multi-Channel Personalisation in Edinburgh employer: Werkendoejebij

Werkendoejebij is an attractive employer due to its collaborative work culture and focus on professional growth. Employees contribute to impactful projects that support charitable initiatives, making their work meaningful. The company fosters an environment where technical expertise in CRM and marketing technology can flourish.

W

Contact Details:

Werkendoejebij Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Braze Technical Lead – CRM & Multi-Channel Personalisation in Edinburgh

✨Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Werkendoejebij and show them what you can bring to the table.

✨Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Werkendoejebij are looking for.

✨Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Werkendoejebij on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

✨Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Werkendoejebij. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Braze Technical Lead – CRM & Multi-Channel Personalisation in Edinburgh

Braze Platform Expertise
CRM Engineering
Marketing Technology
Technical Ownership
Event Tracking
Liquid
Connected Content

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Werkendoejebij. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Werkendoejebij:Show us that you’ve done your homework! In your application, briefly mention what you admire about Werkendoejebij’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Werkendoejebij

✨Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Werkendoejebij will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

✨Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

✨Be Ready for Scenario-Based Questions

At Werkendoejebij, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

✨Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.