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For Companies At a Glance
- Tasks: Lead the store team, manage operations, and enhance customer experience daily.
- Company: Join Bonpoint, a renowned brand known for its exceptional quality and service.
- Benefits: Enjoy a dynamic work environment, training opportunities, and potential for growth.
- Why this job: Be part of a supportive team culture while making a real impact on customer satisfaction.
- Qualifications: Looking for enthusiastic candidates with leadership skills and a passion for retail.
- Other info: Opportunity to develop your career in a prestigious brand with a focus on excellence.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Managers are essential members of the store leadership team who uphold and implement the vision set forth by the Store Manager. The ideal candidate will be expected to take an active role in store operations, customer experience, and employee development.
Commercial Skills
- Review and strategise the business, propose to Store Manager action plans to reach sales and KPIs targets for the store
- Delegate team objectives, including sales and KPI targets, reviewing regularly to keep on staff track
- Review product category sales, identify needs, and liaise regularly with HQ on product availability and have an awareness of local market trends to maximize opportunity.
Team Management
- Support the Store Manager in follow up with every team member on their monthly objectives in order to improve service, sales performance and operational capabilities.
- Conduct team quarterly performance appraisals in the absence of a manager
- Work to consistently create a dynamic environment where the team acts as one and supports each other
- Support the Store Manager in training and coaching, be able to give constructive feedback to each staff member to encourage them to improve
- Create and present the daily and weekly store briefings to inform of targets, motivate team, track performance and identify areas to improve
- Ensure the staff follow company guidelines and correct uniform and grooming standards, be able to address and fix any issues in the absence of a manager
Client Management
- Ensure excellent customer service standards, through the Bonpoint service steps. Implement regular trainings and give feedback to the team to deliver an impeccable client experience
- Be a brand ambassador and build strong relationships with Bonpoint clients. Lead by example for the team by engaging in meaningful client interactions.
- Support the team with managing their client database, review communication and ensure a robust post-purchase system
- Ensure company objectives on CRM are met and developed with the team
Store Operations
- Assist with daily running of the store (restocking of the shop floor, maintenance of display and stock room, stock-taking, etc.)
- Ensure the stock and the backroom are effectively organised
- Receive in and transfer out stock deliveries, including: counting, labelling, organizing into storage
- Inform HQ of any maintenance or repair needs for the store, liaising with local contractors where necessary
- Ensure visual merchandising standards are maintained according to company guidelines
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Assistant Store Manager F/M employer: WeRecruit
Contact Detail:
WeRecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager F/M
✨Tip Number 1
Familiarise yourself with the brand's values and customer service standards. As an Assistant Store Manager, you'll need to embody these principles and lead your team by example, so understanding them inside out will help you stand out.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved performance in previous roles. Be ready to discuss specific strategies you've implemented to motivate staff and enhance customer experience.
✨Tip Number 3
Research local market trends and be prepared to discuss how they could impact the store's sales and operations. This knowledge will demonstrate your proactive approach and ability to strategise effectively with the Store Manager.
✨Tip Number 4
Prepare to discuss your experience with inventory management and visual merchandising. Highlight any relevant achievements that show your capability in maintaining stock organisation and creating appealing displays that drive sales.
We think you need these skills to ace Assistant Store Manager F/M
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager. Familiarise yourself with the key skills required, such as team management, client management, and store operations.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet sales targets and improve team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the brand. Mention how your skills align with the company's vision and how you can contribute to achieving their goals.
Showcase Your Commercial Skills: In your application, emphasise your commercial acumen. Provide examples of how you've previously strategised to meet sales targets or improved operational efficiency in past roles.
How to prepare for a job interview at WeRecruit
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be part of the leadership team. Be prepared to discuss your previous experiences in managing teams, delegating tasks, and how you've motivated others to achieve their goals.
✨Demonstrate Commercial Awareness
Familiarise yourself with the company's products and market trends. Be ready to share your thoughts on how you would strategise to meet sales targets and improve KPIs based on your understanding of the local market.
✨Prepare for Team Management Scenarios
Think about examples where you've successfully conducted performance appraisals or provided constructive feedback. Highlight your approach to creating a supportive team environment and how you handle conflicts.
✨Emphasise Customer Service Excellence
Since client management is key, prepare to discuss how you've ensured high customer service standards in the past. Share specific instances where you went above and beyond to enhance the customer experience.
