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- Tasks: Join our team as a Service Advisor, maximizing service profitability and ensuring customer satisfaction.
- Company: Be part of a successful Main Car Dealership in Southampton with a strong reputation.
- Benefits: Earn a competitive salary with bonuses, plus enjoy a Monday to Friday schedule.
- Why this job: This role offers a dynamic environment where you can grow your skills and make a real impact.
- Qualifications: Motor industry experience is essential; strong communication skills and computer literacy are a must.
- Other info: Opportunity for progression from dealership reception or service bookings roles.
The predicted salary is between 27000 - 35000 £ per year.
Service Advisor Vacancy – Southampton Salary: Up to £30,000 Basic and company benefits Working hours : Monday to Friday, 8am – 6pm, NO WEEKENDS – full time, permanent position OC19482 We have a new vacancy for a Service Advisor for my client\’s Independent specialist garage in Southampton. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salary Company pension scheme Role: This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy garage that requires someone who can deal with the volumes while delivering a high standard of customer service Requirement: The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Have a steady work history At least 2 years\’ experience working within the motor trade / car dealership as a Service Advisor Pinnacle or Kerridge experience is preferable but not es…
Service Advisor employer: Octane Recruitment Careers
Contact Detail:
Octane Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the specific services and products offered by the dealership. This knowledge will help you engage with customers more effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios where you handle customer inquiries or complaints can prepare you for the fast-paced environment of a Service Advisor.
✨Tip Number 3
Highlight any previous experience in upselling or cross-selling products. Be ready to share specific examples of how you've successfully increased sales in past roles, as this is a key aspect of the Service Advisor position.
✨Tip Number 4
Research common challenges faced by Service Advisors in the automotive industry. Being able to discuss these challenges and how you would address them can set you apart from other candidates during the interview process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the automotive industry, particularly any roles as a Service Advisor or in service bookings. Emphasize your communication skills and ability to upsell services.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive sector. Mention specific examples of how you've maximized service profitability in previous roles.
Highlight Relevant Skills: In your application, clearly outline your computer literacy and strong telephone manner. These are essential skills for the role and should be evident in your written communication.
Follow Application Instructions: Ensure you apply through the specified channel by sending your CV to Sharron at WeRecruit Auto Ltd, quoting the job reference ST1518. Double-check that all required documents are included before submitting.
How to prepare for a job interview at Octane Recruitment Careers
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your commitment to providing excellent service.
✨Understand the Automotive Industry
Familiarize yourself with common automotive terms and services. Being knowledgeable about vehicle maintenance and repair processes will help you communicate effectively with both customers and workshop technicians during the interview.
✨Highlight Your Sales Techniques
Since upselling is a key part of the role, be ready to discuss your experience with sales techniques. Share specific instances where you successfully upsold products or services, emphasizing your ability to maximize profitability.
✨Demonstrate Patience and Positivity
The environment can be busy and demanding, so it's important to convey your ability to remain calm and positive under pressure. Share examples of how you've maintained a positive attitude while managing multiple tasks or challenging situations.
