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- Tasks: Join our team as a Service Advisor, greeting customers and managing vehicle service requests.
- Company: Become part of a successful Main Car Dealership in High Wycombe.
- Benefits: Earn a competitive salary with bonuses, plus overtime pay for Saturday mornings.
- Why this job: This role offers a dynamic environment where you can enhance customer satisfaction and grow your career.
- Qualifications: Experience in the motor industry as a Service Advisor or similar role is required.
- Other info: Full company details available upon application; apply now with your CV!
Automotive Service Advisor required in High Wycombe, Buckinghamshire.
An opportunity to join a highly successful Main Car Dealership.
Salary, depending on experience, in the region of 28000 with the opportunity to earn up to 40,000 – 46,000 with bonuses.
Monday – Friday with Saturday morning on a rota basis (paid at overtime).
We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers.
The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer’s vehicle, liaising with the Workshop Technicians and Parts Department where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle and taking payments.
This can be a very busy, demanding and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after.
Requirements:
- Motor Industry experience in a Service Advisor / Aftersales Advisor role;
- Computer literate;
- Strong communication skills and a good telephone manner.
We’d welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role.
Full company details available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto Ltd quoting job reference ST109
Service Advisor – Aftersales Advisor – Service Receptionist – Service Team Manager – Contact Centre Advisor – Customer Contact Executive – Dealership Receptionist – Showroom Host – Dealership – Automotive – Motor Trade – Service & Aftersales
Full Time – Permanent – Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Service Advisor employer: WeRecruit Auto Ltd
Contact Detail:
WeRecruit Auto Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since this role is all about providing top-notch care to customers, share specific examples of how you've gone above and beyond in previous positions.
✨Tip Number 2
Familiarize yourself with the automotive industry terminology and processes. Being able to speak the language of the trade will show that you're knowledgeable and serious about the role.
✨Tip Number 3
Prepare to discuss how you handle busy and demanding environments. This position can be fast-paced, so demonstrating your ability to stay organized and calm under pressure will set you apart.
✨Tip Number 4
Network with current or former Service Advisors if possible. They can provide insights into the role and the dealership culture, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the automotive industry, particularly any roles as a Service Advisor or in customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your customer-focused approach and your ability to handle a busy environment. Mention specific examples of how you've provided excellent customer care in previous roles.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that showcase your ability to communicate effectively with customers and colleagues, both in person and over the phone.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your CV to Mary or Sharron at WeRecruit Auto Ltd and include the job reference ST109 in your application to ensure it reaches the right people.
How to prepare for a job interview at WeRecruit Auto Ltd
✨Show Your Customer Focus
As a Service Advisor, your ability to prioritize customer care is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your commitment to providing exceptional service.
✨Communicate Clearly
Strong communication skills are essential in this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical information or resolving customer issues. This will help you stand out during the interview.
✨Demonstrate Industry Knowledge
Familiarize yourself with the automotive industry, particularly the services offered by the dealership. Showing that you understand the products and services can impress the interviewers and indicate your genuine interest in the role.
✨Prepare for a Fast-Paced Environment
The role can be demanding, so be ready to discuss how you handle pressure and multitask effectively. Share specific strategies you use to stay organized and maintain a positive attitude in busy situations.