Banking Customer Service Pro (12m FTC) in Sunderland

Banking Customer Service Pro (12m FTC) in Sunderland

Sunderland Full-Time On-site
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Coventry Building Society Group is seeking a customer-focused professional to join our branch as the first point of contact for personal and business banking customers. You will support customers across in person, telephone, and secure messages while ensuring records are accurate and up to date.

You will actively identify customer needs, promote appropriate products through the Personal Banking Team, and help protect customers against fraud while complying with regulatory requirements.

Banking Customer Service Pro (12m FTC) in Sunderland employer: We’re Coventry Building Society Group

As a Senior Sanctions Analyst at Coventry Building Society, you will join a purpose-led organisation that prioritises ethical banking and employee wellbeing. With a strong commitment to diversity and flexibility, the company offers a collaborative work culture, comprehensive benefits including a discretionary bonus scheme, and opportunities for professional growth within a supportive environment. Working in either the vibrant Coventry or Manchester offices, you'll play a crucial role in shaping the sanctions compliance framework while enjoying a fulfilling career with a trusted institution.

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Contact Details:

We’re Coventry Building Society Group Recruitment Team