Coventry Building Society Group in Leek is seeking a Collections Support Advisor to assist customers in financial difficulty, focusing on forbearance options and fair outcomes. The role covers mortgage and unsecured loan arrears, helping customers stay in their homes where possible, and coordinating litigation when needed.
This full-time, hybrid role requires strong customer service experience, excellent communication, and the ability to handle sensitive situations.
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Collections Support Advisor - Hybrid Financial Care in Leek employer: We’re Coventry Building Society Group
As a Senior Sanctions Analyst at Coventry Building Society, you will join a purpose-led organisation that prioritises ethical banking and employee wellbeing. With a strong commitment to diversity and flexibility, the company offers a collaborative work culture, comprehensive benefits including a discretionary bonus scheme, and opportunities for professional growth within a supportive environment. Working in either the vibrant Coventry or Manchester offices, you'll play a crucial role in shaping the sanctions compliance framework while enjoying a fulfilling career with a trusted institution.
Contact Details:
We’re Coventry Building Society Group Recruitment Team
