Coventry Building Society in Coventry is seeking a Customer Service Manager to lead a Telephone Advisor team, delivering first-class service across inquiries and complaints. You will coach individuals and shape a customer-focused vision while maintaining high standards and efficient processes.
The role is based in Binley, Coventry, with hybrid working and shifts across 8am–7pm, Mon–Fri, and weekends as required. A supportive leadership environment and career development are provided.
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Hybrid Contact Centre Manager in Coventry employer: We’re Coventry Building Society Group
As a Senior Sanctions Analyst at Coventry Building Society, you will join a purpose-led organisation that prioritises ethical banking and employee wellbeing. With a strong commitment to diversity and flexibility, the company offers a collaborative work culture, comprehensive benefits including a discretionary bonus scheme, and opportunities for professional growth within a supportive environment. Working in either the vibrant Coventry or Manchester offices, you'll play a crucial role in shaping the sanctions compliance framework while enjoying a fulfilling career with a trusted institution.
Contact Details:
We’re Coventry Building Society Group Recruitment Team
