Coventry Building Society Group is recruiting for an experienced complaints professional to support FCA reporting changes. In a hybrid Coventry-based role, you will review complaint records, validate categorisation data, and map complaints to the new reporting framework, ensuring data quality and regulatory compliance.
You’ll apply regulatory guidance consistently, interpret customer notes, and provide analytical insights to improve customer outcomes while working with an experienced Customer
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FCA Complaint Data & Reporting Analyst in Coventry employer: We’re Coventry Building Society Group
As a Senior Sanctions Analyst at Coventry Building Society, you will join a purpose-led organisation that prioritises ethical banking and employee wellbeing. With a strong commitment to diversity and flexibility, the company offers a collaborative work culture, comprehensive benefits including a discretionary bonus scheme, and opportunities for professional growth within a supportive environment. Working in either the vibrant Coventry or Manchester offices, you'll play a crucial role in shaping the sanctions compliance framework while enjoying a fulfilling career with a trusted institution.
Contact Details:
We’re Coventry Building Society Group Recruitment Team
