Manager-Account Manager

Location: Hybrid (2 days per week in London office)

Reporting to: Account Director

Contract Type: Fixed Term for 6 months (with potential to become permanent)

WePlay, part of the rEvolution family, is a global sports marketing agency built to drive measurable business growth. We sit at the intersection of creativity, culture and performance, helping brands and rights holders turn audience attention into commercial impact. Our work spans brand and campaign development, content and production, and performance led media, all connected through a single, outcome focused approach. Operating globally with teams embedded in key markets across Europe, the US, the Middle East and Asia, we combine local cultural understanding with global scale.

We are looking for a client-focused Account Manager with a strong background in Performance Media to join our team. This role is ideal for someone who has previously worked hands-on in paid media campaign delivery and optimisation, but who now thrives in a client-facing environment, building trusted partnerships and leading campaign conversations.

As the key link between clients and the Performance Media team, you will translate business goals into effective media strategies and ensure campaigns are delivered smoothly, on time, and to a high standard. You will confidently communicate performance insights, challenge thinking where needed, and help clients understand the “why” behind media decisions and results.

While this is not a specialist activation role, you should be comfortable jumping into platforms when needed, understanding campaign performance at a granular level, and supporting troubleshooting, optimisation discussions, and strategic recommendations. You will collaborate closely with internal specialists across media, strategy, creative, analytics, and client services to deliver integrated campaigns that drive measurable business outcomes.

• Client Services (35% of role)
• Translate complex media performance data into clear, compelling, and actionable insights for clients.
• Bridge the gap between clients and the Performance Media team, ensuring expectations, priorities, and recommendations are aligned.
• Confidently challenge and advise clients using performance data and platform knowledge.
• Identify opportunities to grow client partnerships through new ideas, channels, or services.
• Support Account Directors with presentations, QBRs, pitches, and strategic recommendations.
• Manage client expectations proactively, ensuring high levels of service and communication throughout campaign delivery.
• Campaign & Performance Management (40% of role)
• Oversee the successful delivery of performance media campaigns across paid search, paid social, display, video, and programmatic.
• Review campaign performance regularly and provide data-driven recommendations to improve results.
• Support troubleshooting and problem-solving when campaign or delivery challenges arise.
• Manage asset briefing into the creative team, and ensure all assets are platform ready before seeking approvals from client.
• Collaborate with strategists and analysts to interpret performance trends and identify growth opportunities.
• Support testing strategies and innovation initiatives across campaigns.
• Maintain awareness of wider market, platform, cultural, and competitor trends that may impact campaign performance.
• Build strong working relationships across client services, media, strategy, analytics, and creative teams.
• Support and mentor junior team members where appropriate.
• Help improve internal ways of working, processes, and communication between teams.
• Escalate risks or resourcing concerns proactively to the Account Director.
• Planning & Commercial Awareness (10% of role)
• Support campaign planning, timelines, and workflow management to ensure efficient delivery.
• Maintain awareness of client budgets, pacing, and commercial priorities.
• Contribute to media planning discussions with an understanding of channel strengths and performance expectations.
• Stay informed on industry trends, emerging platforms, and evolving performance media best practices.

Previous experience working in a hands-on Performance Media role, with strong understanding of paid media channels and campaign delivery. Current experience in an Account Management, Client Services, or client-facing role within an agency or media environment. Strong understanding of key performance marketing metrics such as CPA, ROAS, CTR, CPC, conversion rate, and attribution. Confident discussing campaign strategy and performance with both clients and technical media specialists. Highly organised with strong attention to detail and project management skills. Passionate about digital media, marketing trends, and continuous learning.

Flexible working environment (hybrid with 2 days per week in our London office) ~30 days holiday per year (pro rata) ~ Access to WePlay Academy training and external knowledge shares ~ Enhanced maternity and paternity policies ~ WePlay is committed to building a workplace where inclusion is valued and diversity is embraced. All qualified applicants will be considered regardless of age, disability, gender identity, ethnic background, marital status, race, religion, sex, or sexual orientation.