At a Glance
- Tasks: Lead supply chain operations and drive impactful solutions in a dynamic team.
- Company: Join WEP Clinical, a mission-driven organisation transforming lives through clinical research.
- Benefits: Enjoy private healthcare, pension schemes, and generous leave policies.
- Other info: Embrace wellness initiatives and a commitment to diversity, equity, and inclusion.
- Why this job: Make a real difference in patients' lives while advancing your career in a supportive environment.
- Qualifications: Bachelor's degree and 7+ years in operations management within pharmaceuticals required.
The predicted salary is between 48000 - 72000 € per year.
Are you seeking an exciting and fulfilling new opportunity? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring forward ideas that make a real difference. Be part of a mission-driven organisation dedicated to advancing clinical research and transforming lives.
The Senior Supply Chain Operations Manager leads the integrated management and strategic direction of warehouse and production operations. This role is fully accountable for proactive facility management, quality systems, and seamless execution of supply chain activities supporting EAP, PTA, Clinical Supply, and Named Patient Programs (NPP) across the region. This manager fosters a culture of excellence, continuous improvement, and strict regulatory compliance, ensuring facilities remain audit-ready for health authority and customs inspections. The role drives operational efficiency and supports business growth.
The Ideal Candidate
- Strong Leader
- Quality Focused
- Detail Oriented
- Adaptable
What You'll Do
- Ensure compliance with UK and EU GDP and GMP regulations and all applicable global regulatory requirements, including drug serialization and controlled drug handling.
- Oversee customs and trade compliance across all business transactions and jurisdictions.
- Maintain high Health and Safety standards, leading incident investigations and implementing corrective and preventive actions.
- Provide integrated oversight of warehouse operations, logistics, and secondary packaging and labeling activities.
- Review and approve production schedules in alignment with business objectives and patient needs.
- Proactively maintain, validate, and oversee infrastructure, critical systems, and equipment.
- Serve as primary operational owner of the Quality Management System, managing complaints, deviations, CAPAs, and change controls.
- Monitor operational performance metrics and service level agreement adherence.
- Assess business pipeline to plan workforce needs, capacity optimization, and extension initiatives.
- Drive process automation, continuous improvement, cost optimization, and global process harmonization initiatives.
- Manage departmental budgets, resources, and cross-functional collaboration across operations and project teams.
- Lead quality audits, client bid defense presentations, and mentor and develop multi-disciplinary staff as a subject matter expert.
What You'll Need
- Bachelor's Degree in Life Sciences, Supply Chain Management, or related field (required)
- 7+ years operations management experience in pharmaceuticals/clinical supplies
- Comprehensive knowledge of UK and EU GDP and GMP regulatory requirements, including controlled drug handling
- Demonstrated experience operating across global customs and trade compliance frameworks, including bonded regimes
- Proven hands-on experience with secondary packaging and labeling operations, including GMP activities such as label layout management, master batch records, BOM, and assembly processes
- Strong experience working within Quality Management Systems (QMS) and managing system validation activities
- Proven experience in managing and implementing drug serialization processes and ensuring compliance with relevant regulations (EU FMD/UK MHR/US DSCSA)
- High proficiency with ERP systems and strong working knowledge of Microsoft Office applications
- Excellent leadership, people management, communication, and presentation skills, including experience leading multi-site teams
- Strong understanding of global operational systems and compliance requirements within regulated pharmaceutical environments
What We Offer
- Private healthcare insurance
- Long-term illness Cover
- Death in service cover
- Salary sacrifice pension
- Annual leave
- Paid maternity & paternity leave
- Volunteer day
What Sets Us Apart
WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to more than 120 countries worldwide, addressing unmet patient needs.
We're Committed to Our Team
WEP has many initiatives to encourage wellness, growth, development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events and all that we do to support our employees.
We're Committed to DEI
At WEP Clinical, acceptance, recognition, and engagement are the core values of our DEI. We are committed to providing employees with opportunities for personal and professional growth and success, embracing the unique identities of all individuals.
Our services include Access Programs, Clinical Trial Services, Patient Site Solutions, Clinical Trial Supply, Market Access and Commercialisation.
WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment. WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual's race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination of employment. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Supply Chain Operations Manager in London employer: WEP Clinical
At WEP Clinical, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee wellness, professional growth, and diversity ensures that every team member feels valued and empowered to make a meaningful impact in the clinical research field. With comprehensive benefits, including private healthcare and generous leave policies, we provide a supportive environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supply Chain Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to supply chain operations. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your experience in managing supply chain operations and compliance.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. And remember, apply through our website for the best chance at landing that Senior Supply Chain Operations Manager role!
We think you need these skills to ace Senior Supply Chain Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Supply Chain Operations Manager role. Highlight your experience in operations management, especially in pharmaceuticals and clinical supplies, and don’t forget to mention your knowledge of UK and EU regulations!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving outcomes for clients and patients. Share specific examples of how you've driven operational efficiency and compliance in your previous roles.
Showcase Your Leadership Skills:As a strong leader, it’s important to demonstrate your ability to manage multi-disciplinary teams. Include examples of how you’ve mentored staff and led quality audits, as this will resonate well with us at WEP Clinical.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our mission-driven team!
How to prepare for a job interview at WEP Clinical
✨Know Your Regulations
Make sure you brush up on UK and EU GDP and GMP regulations. Being able to discuss these confidently will show that you understand the compliance landscape and can navigate it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in previous roles, especially in a multi-site environment. Highlight your ability to foster a culture of excellence and continuous improvement, as this aligns with what the company values.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled operational challenges or improved processes. Be ready to discuss how you’ve implemented corrective actions or optimised workflows, as this is crucial for the role.
✨Engage with Their Mission
Familiarise yourself with WEP Clinical's mission and values. Show genuine interest in their work and be prepared to discuss how your background and skills can contribute to their goal of improving patient outcomes.
