At a Glance
- Tasks: Supervise a dynamic team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and excellent training opportunities.
- Other info: Flexible working hours and great career progression await you!
- Why this job: Be part of a growing brand and make a real impact in the community.
- Qualifications: Previous retail or customer service experience at a supervisory level is required.
The predicted salary is between 25000 - 30000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor Full Time/Fully Flexible WELWYN in Welwyn Garden City employer: Wenzels
Wenzel’s is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on quality products and outstanding customer service, employees enjoy benefits such as free meals, generous holiday entitlement, and excellent training opportunities, including career progression and apprenticeships. The supportive work culture fosters a sense of community, making Wenzel’s a fantastic place for those passionate about food and customer service to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Full Time/Fully Flexible WELWYN in Welwyn Garden City
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. Understanding their brand and values will help you connect during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Shop Supervisor role and rehearse your answers. Focus on your experience in customer service and how you can lead a team effectively.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and you want to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Supervisor Full Time/Fully Flexible WELWYN in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have and how it relates to managing a team and driving sales. We want to see how you can contribute to our growth!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality!
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before the interview, make sure you know Wenzel's inside out. Familiarise yourself with their products, values, and customer service approach. This will show your passion for food and commitment to delivering quality service.
✨Showcase Your Experience
Be ready to discuss your previous experience in retail or customer service, especially at a supervisory level. Think of specific examples where you've led a team or improved sales, as this will demonstrate your capability to drive growth at Wenzel's.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, like managing stock or dealing with customer complaints. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards.
✨Bring Your Enthusiasm
Wenzel's is looking for candidates with a genuine passion for food and customer service. Let your enthusiasm shine through during the interview—share why you love working in this industry and how you can contribute to creating an inviting experience for customers.
