At a Glance
- Tasks: Supervise a dynamic team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and excellent training opportunities.
- Other info: Flexible working hours and great career progression await you!
- Why this job: Be part of a growing brand and make a real impact in your community.
- Qualifications: Retail or customer service experience at a supervisory level is preferred.
The predicted salary is between 25000 - 30000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor Full Time/Fully Flexible WATFORD PARADE employer: Wenzels
Wenzel’s is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits like free meals, generous holiday entitlement, and comprehensive training programmes, including apprenticeships, we empower our Shop Supervisors to thrive in their roles while enjoying a supportive environment. Located in Watford Parade, our expanding team is dedicated to delivering quality food and outstanding customer service, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Full Time/Fully Flexible WATFORD PARADE
✨Tip Number 1
Get to know Wenzel's! Check out their social media and website to understand their vibe and values. This will help you connect with them during your interview.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Wenzel's loves a good story!
✨Tip Number 3
Be ready to show your passion for food! Whether it’s sharing your favourite sandwich or discussing food trends, let your enthusiasm shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company there.
We think you need these skills to ace Shop Supervisor Full Time/Fully Flexible WATFORD PARADE
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have, especially in retail or food production, and don’t forget to mention your ability to work in a team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before the interview, make sure you know Wenzel's inside out. Familiarise yourself with their products, values, and what makes them stand out in the bakery scene. This will show your passion for food and customer service, which is exactly what they’re looking for.
✨Show Off Your Customer Service Skills
As a Shop Supervisor, you'll be leading a team and interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – that’s the kind of stuff that impresses!
✨Demonstrate Team Leadership
Wenzel's wants someone who can supervise and motivate a team. Be ready to discuss your leadership style and how you’ve successfully managed a team before. Share specific instances where you’ve helped your team grow or improved sales through effective management.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
