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- Tasks: Supervise daily shop operations and lead a passionate team in delivering excellent customer service.
- Company: Wenzel's is a beloved bakery chain known for quality products and outstanding service since 1975.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and flexible working hours.
- Why this job: Join a fun team, gain valuable experience, and enjoy career progression in a supportive environment.
- Qualifications: Previous retail or customer service experience at a supervisory level is required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
Wenzel’s the Bakers Shop Supervisor role:
To find outabout Wenzel\’splease follow the link, You can also find us onInstagram,FacebookandTwitter.
ABOUT US
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 per hourand a working week is 20 hours over 3-5 days a week, Monday to Sunday.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Managerwith the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene, cleanlinessand food safety standards.
• The ability to work efficiently within a team.
• Cash handling, and till operation.
• Opening or closing the shop when required.
• Running shifts at various times during the week
• Driving sales and minimising wastage.
• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps
If you feel you arethe right fit for Wenzel’s please click “apply now” to bedirected to our recruitment portal. From there please follow the steps asrequired.
Wenzel’s the Bakers is an equal opportunities employer and positivelyencourages applications from suitably qualified and eligible candidatesregardless of sex, race, disability, age, sexual orientation, transgender status,religion or belief, marital status or pregnancy and maternity.
REF: WENLP
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Shop Supervisor - Part time - High Wycombe Eden Retail Sales · Wenzel\'s High Wycombe employer: Wenzels
Contact Detail:
Wenzels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor - Part time - High Wycombe Eden Retail Sales · Wenzel\'s High Wycombe
✨Tip Number 1
Familiarise yourself with Wenzel's products and values. Understanding their commitment to quality and customer service will help you demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer experiences in previous roles. This will highlight your suitability for the supervisory position.
✨Tip Number 3
Engage with Wenzel's on social media platforms like Instagram and Facebook. This not only shows your interest in the brand but also gives you insights into their latest offerings and promotions.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding working hours. Since the role involves various shifts, demonstrating your willingness to adapt can set you apart from other candidates.
We think you need these skills to ace Shop Supervisor - Part time - High Wycombe Eden Retail Sales · Wenzel\'s High Wycombe
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shop Supervisor at Wenzel's. Familiarise yourself with their values and customer service standards to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, especially in supervisory roles. Mention specific examples of how you've successfully managed teams or improved customer satisfaction.
Show Your Passion for Food: Wenzel's is looking for candidates with a passion for food. In your application, express your enthusiasm for the food industry and any relevant experiences that showcase your knowledge of food preparation and quality control.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'customer service', 'team management', and 'food safety', to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Wenzels
✨Know the Company
Before your interview, take some time to research Wenzel's. Understand their history, values, and what makes them unique in the bakery industry. This will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Be prepared to share examples from your past experiences where you provided outstanding service or resolved customer issues. This will demonstrate your ability to create an inviting experience for customers.
✨Highlight Team Leadership Experience
Since you'll be supervising a team, it's important to discuss any previous leadership roles you've held. Share specific instances where you motivated your team, managed conflicts, or improved team performance to illustrate your capability in this area.
✨Prepare for Practical Questions
Expect questions related to food safety, hygiene standards, and stock management. Brush up on these topics and be ready to discuss how you would handle daily operations in the shop, ensuring quality control and maintaining high standards.
