Shop Supervisor: Lead Food Prep & Customer Service

Shop Supervisor: Lead Food Prep & Customer Service

Full-Time 13 - 13 £ / hour (est.) No working from home possible
Wenzels

At a Glance

  • Tasks: Lead daily operations, supervise the team, and ensure top-notch customer service.
  • Company: Join Wenzel’s, a vibrant brand known for fresh food and great service.
  • Benefits: Earn £13.00 per hour, enjoy staff discounts, and get a birthday day off.
  • Other info: Great opportunities for progression and training in a supportive environment.
  • Why this job: Be part of a fun team while making delicious food and creating happy customer experiences.
  • Qualifications: Experience in food prep or customer service is a plus, but passion is key!

The predicted salary is between 13 - 13 £ per hour.

Wenzel’s is recruiting a Shop Supervisor in England to lead daily operations, supervise the team, and deliver excellent customer service while preparing fresh sandwiches and food to brand standards.

You will work a 39-hour week over 5 days at £13.00 per hour, with opportunities for progression, training, pension, and staff discounts.

We offer a birthday day off and a wellbeing helpline as part of our benefits.

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Shop Supervisor: Lead Food Prep & Customer Service employer: Wenzels

Wenzel’s is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits like free meals, generous holiday entitlement, and a comprehensive training programme, we empower our Shop Supervisors to thrive in their roles while enjoying a supportive environment. Join us in creating memorable customer experiences in our expanding network of shops across the North-West and Greater London, where your passion for food and service can truly shine.

Wenzels

Contact Details:

Wenzels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shop Supervisor: Lead Food Prep & Customer Service

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wenzels. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Wenzels

Don't be shy about reaching out to Wenzels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shop Supervisor: Lead Food Prep & Customer Service

Communication Skills
Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Customer Service
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wenzels and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Wenzels

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!