At a Glance
- Tasks: Supervise a team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Free meals, 50% off food, pension scheme, and 28 days holiday including your birthday.
- Other info: Flexible working hours and excellent career progression opportunities await you.
- Why this job: Be part of a growing brand and make a real impact in a fun environment.
- Qualifications: Retail or customer service experience at supervisory level is required.
The predicted salary is between 25000 - 27000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor Full Time/Fully Flexible WELWYN employer: Wenzels
Wenzel’s is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on quality products and outstanding customer service, employees enjoy benefits such as free meals, a generous holiday entitlement, and access to extensive training and career progression opportunities. The supportive work culture fosters a sense of community, making it an ideal place for those passionate about food and customer service to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Full Time/Fully Flexible WELWYN
✨Tip Number 1
Get to know Wenzel’s! Check out their social media and website to understand their vibe and values. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since Wenzel’s is all about delivering outstanding service, think of examples from your past experiences where you’ve gone above and beyond for customers. This will make you stand out!
✨Tip Number 3
Be ready to discuss your leadership style. As a Shop Supervisor, you'll be guiding a team, so think about how you motivate others and handle challenges. Share specific stories that highlight your supervisory experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the Wenzel’s family. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Supervisor Full Time/Fully Flexible WELWYN
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant supervisory experience and skills that match what we’re looking for, like team leadership and customer interaction.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. Click 'apply now' and follow the steps!
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before the interview, make sure you’re familiar with Wenzel’s products and values. Check out their social media and website to understand their offerings and customer service approach. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can create an inviting atmosphere and handle any challenges that arise.
✨Demonstrate Team Leadership
Wenzel’s is looking for someone who can lead a team effectively. Think of times when you’ve successfully managed a team or project. Be ready to discuss your leadership style and how you motivate others to achieve their best.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or what success looks like in this role. This shows your enthusiasm and helps you gauge if Wenzel’s is the right fit for you.
