At a Glance
- Tasks: Supervise a vibrant team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, 28 days holiday, and flexible working hours.
- Other info: Excellent training and career progression opportunities await you!
- Why this job: Be part of a growing brand and develop your career in a fun, supportive environment.
- Qualifications: Previous retail or customer service experience at a supervisory level is required.
The predicted salary is between 26400 - 33600 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor Full Time/Fully Flexible Shepherds Bush employer: Wenzels
Wenzel's is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on quality products and outstanding customer service, employees enjoy benefits such as free meals, generous holiday entitlement, and excellent training opportunities, including career progression and apprenticeships. The supportive work culture fosters a sense of community, making Wenzel's a rewarding place to build a fulfilling career in the vibrant Shepherds Bush area.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Full Time/Fully Flexible Shepherds Bush
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. This will help you understand their vibe and what they value, which you can mention during your chat.
✨Tip Number 2
Show off your passion for food and customer service! When you’re chatting with the team, share your experiences and how you’ve gone above and beyond for customers in the past.
✨Tip Number 3
Be ready to discuss teamwork! Wenzel’s is all about working together, so think of examples where you’ve successfully collaborated with others to achieve a goal.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about training opportunities or how they support staff development. It’ll make you stand out as someone who’s keen to grow with the company.
We think you need these skills to ace Shop Supervisor Full Time/Fully Flexible Shepherds Bush
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your Application:Make sure to customise your application to fit the Shop Supervisor role. Highlight any relevant experience in retail or supervisory positions, and don’t forget to mention your ability to work in a team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Wenzel’s.
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before the interview, make sure you know Wenzel's inside out. Familiarise yourself with their products, values, and customer service approach. This will show your passion for the brand and help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to create an inviting experience, which is crucial for Wenzel's.
✨Be Ready to Discuss Team Leadership
Think about your previous supervisory roles and how you've led a team. Be prepared to discuss how you motivate others, manage conflicts, and ensure everyone works efficiently together. Wenzel's values teamwork, so highlight your leadership skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
