At a Glance
- Tasks: Lead a dynamic team in delivering fresh, quality food and outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops across the UK.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday package.
- Other info: Flexible working hours and excellent career progression opportunities await you.
- Why this job: Be part of a growing brand and make a real impact in your community.
- Qualifications: Previous retail or supervisory experience is preferred but not essential.
The predicted salary is between 25000 - 27000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor - Crouch End - Full Time/Fully flexible employer: Wenzels
Wenzel’s is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits like free meals, generous holiday entitlement, and a comprehensive training programme, we empower our Shop Supervisors to thrive in their roles while enjoying a supportive environment. Join us in creating memorable customer experiences in our expanding network of shops across the North-West and Greater London, where your passion for food and service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor - Crouch End - Full Time/Fully flexible
✨Tip Number 1
Get to know Wenzel’s! Familiarise yourself with our products and values. When you walk into that interview, show us your passion for food and customer service. It’ll make a great impression!
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail and customer service. Think about your past experiences and how they relate to the Shop Supervisor role. We love hearing real-life examples!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows us that you take the opportunity seriously and are ready to represent Wenzel’s.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Shop Supervisor - Crouch End - Full Time/Fully flexible
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have and how it relates to managing a team and driving sales. We want to see how you can contribute to our growth!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality!
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before heading into the interview, make sure you know Wenzel’s products inside out. Familiarise yourself with their menu and any special offerings. This shows your passion for food and customer service, which is exactly what they’re looking for!
✨Showcase Your Leadership Skills
As a Shop Supervisor, you'll be leading a team. Be ready to share examples of how you've successfully managed or motivated a team in the past. Highlight any experiences where you’ve driven sales or improved customer satisfaction.
✨Emphasise Flexibility
Wenzel’s values flexibility in working hours. Be prepared to discuss your availability and how you can adapt to different shifts. This will demonstrate your willingness to fit into their schedule and contribute to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
