Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station
Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station

Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station

Watford Part-Time No home office possible
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At a Glance

  • Tasks: Supervise the team, prepare fresh food, and ensure excellent customer service.
  • Company: Wenzel's is a beloved bakery chain known for quality products and outstanding service since 1975.
  • Benefits: Enjoy free meals, 50% off food, holiday pay, and a day off for your birthday!
  • Why this job: Join a fun team, gain valuable experience, and enjoy career progression in a growing company.
  • Qualifications: Previous retail or customer service experience at a supervisory level is required.
  • Other info: Flexible working hours available; training provided for all new staff.

Wenzel's was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.

What we offer:

  • Free meal provided every shift and 50% off all other food.
  • Enrolment to company pension scheme.
  • Holiday entitlement of 28 days including bank holidays.
  • Day off for your Birthday - paid day off in addition to your holiday entitlement.
  • Staff incentives including competitions and bonus schemes.
  • Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
  • Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
  • A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.71 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

Job Role:

As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.

KEY RESPONSIBILITIES:

  • Greet customers and create an inviting experience.
  • Receive and check daily deliveries.
  • Assisting with the management of branch stock and produce.
  • Maintaining shop displays.
  • Have excellent knowledge and understanding of products.
  • Preparation of food in line with the specification.
  • Food and produce quality control.
  • Maintaining the highest level of hygiene, cleanliness and food safety standards.
  • The ability to work efficiently within a team.
  • Cash handling, and till operation.
  • Opening or closing the shop when required.
  • Running shifts at various times during the week.
  • Driving sales and minimising wastage.
  • Previous experience in a retail or customer service environment at supervisory level is required.
  • Experience working in food production would be advantageous but not essential as full ongoing training will be provided.

Next Steps:

If you feel you are the right fit for Wenzel's please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.

Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station employer: Wenzels

Wenzel's is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits like free meals, generous holiday entitlement, and a supportive environment for career progression, our Shop Supervisors play a crucial role in delivering outstanding customer service while enjoying flexible working hours. Join us at Edgware Station and be part of a growing team that values passion for food and community engagement.
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Contact Detail:

Wenzels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station

Tip Number 1

Familiarise yourself with Wenzel's products and values. Understanding their commitment to quality and customer service will help you demonstrate your passion during the interview.

Tip Number 2

Engage with Wenzel's on social media. Follow them on Instagram, Facebook, and Twitter to stay updated on their latest offerings and promotions, which can provide great talking points in your interview.

Tip Number 3

Highlight your previous supervisory experience in retail or food production. Be ready to discuss specific examples of how you've successfully managed a team and driven sales in past roles.

Tip Number 4

Prepare questions about the role and company culture. Showing genuine interest in how Wenzel's operates and what they value in their employees can set you apart from other candidates.

We think you need these skills to ace Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station

Customer Service Skills
Team Leadership
Food Safety Knowledge
Cash Handling
Stock Management
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Sales Techniques
Food Preparation Skills
Hygiene Standards Awareness
Flexibility in Working Hours
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shop Supervisor at Wenzel's. Highlight your relevant experience in retail or customer service, especially any supervisory roles.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to manage a team, drive sales, and maintain high standards of hygiene and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples from your past experiences that demonstrate your leadership skills and ability to work in a fast-paced environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Wenzels

Know the Company

Before your interview, take some time to research Wenzel's. Understand their history, values, and what makes them unique in the bakery industry. This will help you answer questions more effectively and show your genuine interest in the role.

Showcase Your Customer Service Skills

As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. This will demonstrate your ability to create an inviting experience for customers.

Highlight Team Leadership Experience

Since you'll be supervising a team, it's important to showcase any previous leadership roles you've held. Discuss how you motivated your team, managed conflicts, or improved team performance. This will illustrate your capability to lead and develop others.

Prepare for Practical Questions

Expect questions related to food safety, hygiene standards, and stock management. Brush up on these topics and be ready to discuss how you would handle daily operations in the shop. This will show that you're prepared for the responsibilities of the role.

Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station
Wenzels
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  • Shop Supervisor (30hours) Retail Sales · Wenzel\'s Edgware Station

    Watford
    Part-Time

    Application deadline: 2027-07-06

  • W

    Wenzels

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