Shop Supervisor

Shop Supervisor

Full-Time 25000 - 35000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
  • Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
  • Benefits: Enjoy free meals, 50% off food, holiday pay, and a birthday day off.
  • Why this job: Be part of a growing brand and make a real impact in your community.
  • Qualifications: Previous retail or supervisory experience is preferred; training provided.
  • Other info: Flexible hours available and great career progression opportunities.

The predicted salary is between 25000 - 35000 ÂŁ per year.

Wenzel’s the Bakers Shop Supervisor role:

To find out about Wenzel\’s please follow the link, You can also find us on Instagram, Facebook and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.

What we offer:

  • Free meal provided every shift and 50% off all other food.
  • Enrolment to company pension scheme
  • Holiday entitlement of 28 days including bank holidays.
  • Day off for your Birthday – paid day off in addition to your holiday entitlement.
  • Staff incentives including competitions and bonus schemes
  • Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
  • Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
  • A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

Pay & Hours:

We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday.

Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

Job Role:

As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.

A supervisor will be responsible for assisting the Shop Managerwith the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.

KEY RESPONSIBILITIES

  • Greet customers and create an inviting experience.
  • Receive and check daily deliveries.
  • Assisting with the management of branch stock and produce.
  • Maintaining shop displays.
  • Have excellent knowledge and understanding of products.
  • Preparation of food in line with the specification.
  • Food and produce quality control.
  • Maintaining the highest level of hygiene, cleanliness and food safety standards.
  • The ability to work efficiently within a team.
  • Cash handling, and till operation.
  • Opening or closing the shop when required.
  • Running shifts at various times during the week
  • Driving sales and minimising wastage.
  • Previous experience in a retail or customer service environment at supervisory level is required.
  • Experience working in food production would be advantageous but not essential as full ongoing training will be provided.

Next Steps:

If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENLP

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Shop Supervisor employer: Wenzels

Wenzel’s the Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive pay, flexible working hours, and a range of benefits including free meals, generous holiday entitlement, and comprehensive training programmes, we empower our Shop Supervisors to thrive in their roles while enjoying a supportive environment. Join us in Hazlemere and be part of a growing team dedicated to delivering quality food and outstanding customer service.
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Contact Detail:

Wenzels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Supervisor

✨Tip Number 1

Get to know Wenzel’s! Before your interview, do a bit of homework on the company. Familiarise yourself with our products and values. This will not only help you stand out but also show us that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your previous experience in retail or customer service, and how it relates to the Shop Supervisor role. We want to hear how you can contribute to our team!

✨Tip Number 3

Dress the part! When you come in for your interview, make sure you look smart and professional. First impressions matter, and we want to see that you take the opportunity seriously. Plus, it shows respect for our brand!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in our minds. Plus, it shows us that you’re enthusiastic about the position. Remember, apply through our website for the best chance!

We think you need these skills to ace Shop Supervisor

Customer Service
Team Leadership
Food Preparation
Stock Management
Hygiene and Food Safety Standards
Cash Handling
Sales Growth
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Flexibility
Retail Experience
Training and Development

Some tips for your application 🫡

Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.

Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant supervisory experience and skills that match what we’re looking for, like team management and customer interaction.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team at Wenzel’s.

Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Wenzels

✨Know Your Stuff

Before heading into the interview, make sure you know Wenzel’s products inside out. Familiarise yourself with their menu and any special offerings. This shows your passion for food and customer service, which is exactly what they’re looking for!

✨Showcase Your Leadership Skills

As a Shop Supervisor, you'll be leading a team. Be ready to share examples of how you've successfully managed or motivated a team in the past. Highlighting your supervisory experience will help you stand out as a strong candidate.

✨Customer Service is Key

Wenzel’s prides itself on outstanding customer service. Prepare to discuss how you’ve handled difficult customer situations or gone above and beyond to ensure customer satisfaction. This will demonstrate that you align with their values.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

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