At a Glance
- Tasks: Deliver outstanding customer service and create delicious food products.
- Company: Join Wenzel’s, a beloved bakery with a rich history since 1975.
- Benefits: Enjoy free meals, discounts, holiday pay, and excellent training opportunities.
- Other info: Flexible hours available and a supportive workplace culture.
- Why this job: Be part of a fun team and grow your career in a fast-paced environment.
- Qualifications: No experience needed, just bring your enthusiasm and positive attitude!
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Sales Assistants.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
For our Team Member/ Sales Assistant roles we offer a competitive pay of £12.21 an hour (under 18 - £10.00 an hour, between 18-21 £11.75 per hour) to start, and a working week is 20 hours, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Key Responsibilities:
- Customer Service – handling all our customer’s needs, including taking their order, cash handling and the till operation.
- Producing fresh sandwiches, baguettes and other food products in line with our food safety / health and safety standards (food safety and hygiene training is provided).
- Assisting with the day to day running of the shop.
What Are We Looking For?
- No previous training is necessary as full training is provided.
- Someone who is confident and enthusiastic, with a great work ethic and a positive attitude showing great customer service skills.
- Someone who is excited to work in a fast-paced environment and work efficiently as part of a team.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Sales Assistant Full Time - 30h in Reading employer: Wenzels
Wenzel’s is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on quality products and outstanding customer service, employees enjoy benefits such as free meals, generous holiday entitlement, and comprehensive training programmes that foster career growth. The supportive work culture, coupled with flexible working hours and a commitment to employee wellness, makes Wenzel’s a rewarding place to build a fulfilling career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Full Time - 30h in Reading
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wenzels, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wenzels!
We think you need these skills to ace Sales Assistant Full Time - 30h in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wenzels, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wenzels and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wenzels that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wenzels
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
