At a Glance
- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and great training opportunities.
- Other info: Flexible hours available and a supportive work environment focused on your wellbeing.
- Why this job: Be part of a fun team, grow your career, and make customers smile every day.
- Qualifications: Previous retail or supervisory experience is needed; food production experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor Part Time - LUTON employer: Wenzels
Wenzel’s the Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits such as free meals, generous holiday entitlement, and a supportive environment for career progression, our Shop Supervisors play a vital role in delivering quality products and outstanding customer service in Luton. Join us to be part of a growing team where your passion for food and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Part Time - LUTON
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. This will help you understand their vibe and what they value, which is super important when you're chatting with them.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the Shop Supervisor role and be ready to share examples of your customer service skills.
✨Tip Number 3
Dress the part! Wenzel’s is all about quality and presentation, so make sure you look smart and professional for your interview. It shows you care about the role and the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Supervisor Part Time - LUTON
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant supervisory experience and skills that match what we're looking for, like team leadership and customer interaction.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before heading into the interview, make sure you know Wenzel's inside out. Familiarise yourself with their products, values, and what makes them stand out in the bakery scene. This will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
As a Shop Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to create an inviting atmosphere will resonate well with the team.
✨Teamwork Makes the Dream Work
Wenzel’s values teamwork, so be ready to discuss how you’ve successfully worked in a team before. Share specific instances where you’ve led a team or contributed to a positive team dynamic, especially in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, career progression opportunities, or even the company culture. This shows that you’re not just interested in the job, but also in growing with Wenzel’s.
