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- Tasks: Supervise a vibrant team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with a rich history and expanding presence.
- Benefits: Enjoy free meals, 50% off food, pension scheme, and 28 days holiday.
- Other info: Flexible working hours and excellent training opportunities for career progression.
- Why this job: Be part of a fun team, develop your skills, and grow your career in food service.
- Qualifications: Previous retail or supervisory experience is preferred; food production experience is a bonus.
The predicted salary is between 50000 - 55000 ÂŁ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor - Crouch End - Full Time/Fully flexible in London employer: Wenzels
Contact Detail:
Wenzels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor - Crouch End - Full Time/Fully flexible in London
✨Tip Number 1
Get to know Wenzel’s! Familiarise yourself with their products and values. When you walk into that interview, show your passion for food and customer service. It’ll make you stand out as someone who truly cares about the brand.
✨Tip Number 2
Practice your people skills! As a Shop Supervisor, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and ready to represent Wenzel’s in style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Wenzel’s family right from the start!
We think you need these skills to ace Shop Supervisor - Crouch End - Full Time/Fully flexible in London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant supervisory experience and skills that match what we’re looking for, like team management and customer interaction.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Wenzel’s.
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Familiarise yourself with Wenzel’s products and values. Understand what makes their food special and how they deliver outstanding customer service. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Leadership Skills
As a Shop Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to drive sales and maintain high standards, as these are key responsibilities of the role.
✨Be Ready for Scenario Questions
Expect questions about handling difficult customers or managing stock levels. Think through potential scenarios you might face in the shop and how you would address them. This shows you're proactive and ready for the challenges of the job.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how success is measured in the role. This demonstrates your interest in the position and helps you gauge if it's the right fit for you.