At a Glance
- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel's, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Free meals, 50% off food, holiday pay, and flexible working hours.
- Why this job: Be part of a growing brand and make customers smile every day.
- Qualifications: Retail or customer service experience at a supervisory level is required.
- Other info: Great training opportunities and career progression await you!
The predicted salary is between 39600 - 39600 £ per year.
Wenzel's was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Chesham- Shop Supervisor 30H employer: Wenzels
Contact Detail:
Wenzels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chesham- Shop Supervisor 30H
✨Tip Number 1
Get to know Wenzel's! Check out their social media and website to understand their vibe and values. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since Wenzel's is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. This will make you stand out in interviews.
✨Tip Number 3
Be ready to discuss food! Brush up on your knowledge of food safety and hygiene standards, as well as any relevant experience in food production. Showing your passion for quality food can really impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Wenzel's family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Chesham- Shop Supervisor 30H
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your Application: Make sure to customise your application to fit the Shop Supervisor role. Highlight any relevant experience in retail or supervisory positions, and don’t forget to mention your ability to work in a team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Wenzel's!
How to prepare for a job interview at Wenzels
✨Know Your Stuff
Before the interview, make sure you know Wenzel's products inside out. Familiarise yourself with their menu and any special offerings. This will show your passion for food and customer service, which is key for a Shop Supervisor role.
✨Showcase Your Leadership Skills
As a Shop Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about times when you’ve driven sales or improved customer experiences – these stories will resonate well.
✨Emphasise Customer Service
Wenzel's prides itself on outstanding customer service. Be ready to discuss your approach to creating an inviting experience for customers. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and the company.