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- Tasks: Assist the Shop Manager in leading a dynamic team and delivering top-notch customer service.
- Company: Join Wenzel's, a beloved bakery established in 1975, known for quality and affordability.
- Benefits: Enjoy free meals, 50% off food, a pension scheme, and 28 days holiday including your birthday!
- Why this job: Be part of a growing brand with excellent training and career progression opportunities.
- Qualifications: Previous experience in team leadership or retail is essential; strong communication skills are a must.
- Other info: Flexible working hours available to fit your lifestyle.
The predicted salary is between 21600 - 32400 £ per year.
Wenzel’s the Bakers Assistant Manager role:
To find outabout Wenzel\’splease follow the link, You can also find us onInstagram,FacebookandTwitter.
ABOUT US
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Assistant Shop Managers.
WHAT WE OFFER:
- Free meal provided every shift and 50% off all other food.
- Enrolment to Company Pension Scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
PAY & HOURS:
We offer a competitive pay of £27,000 per annum, and a working week is 39 hours.
Although our shops open early, and we do have set shifts within our Shops,we are open to discussing flexible workinghours to accommodate your needs where we can.
JOB ROLE
As one of our Assistant Shop Managers it is your responsibility to assist the Shop Manager with leading, training and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food.
It is your responsibility to assist the Shop Manager with the day to day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. As an Assistant Shop Manager, you will also be responsible for running the shop whilst the manager is on annual leave for up to a period of two weeks.
KEY RESPONSIBILITIES
- Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop
- Assisting the Shop Manager with training, leading and developing the team
- Greeting customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation, and banking.
- Opening or closing the shop when required.
- Running shifts at various times during the week and when the manager is on annual leave.
- Driving sales and minimising wastage
- Providing great service experiences for your customers
- Working together and assist the Shop Manager with leading and training the team as required
- Achieve consistently high standards
- Experience with team leading or supervising within food service or a retail
setting. - A good communicator with a track record of success in previous roles.
- Able to take responsibility within a face paced environment and provide
high levels of customer service
What are we lookingfor?
Next Steps:
If you feel you arethe right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
REF:WENLP
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Assistant Shop Manager - Borehamwood Retail Sales · Wenzel\'s Head Office and Bakery employer: Wenzels
Contact Detail:
Wenzels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Borehamwood Retail Sales · Wenzel\'s Head Office and Bakery
✨Tip Number 1
Familiarise yourself with Wenzel's brand and values. Understanding their commitment to quality products and outstanding customer service will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Engage with Wenzel's on social media platforms like Instagram and Facebook. This not only keeps you updated on their latest offerings but also gives you insights into their customer interactions, which can be useful for demonstrating your knowledge during the interview.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership and customer service skills. Since the role involves assisting the Shop Manager and leading a team, having specific instances ready will help you stand out as a candidate.
✨Tip Number 4
Be ready to discuss how you would handle various scenarios in a fast-paced retail environment. Think about challenges you've faced in previous roles and how you overcame them, as this will demonstrate your problem-solving abilities and readiness for the job.
We think you need these skills to ace Assistant Shop Manager - Borehamwood Retail Sales · Wenzel\'s Head Office and Bakery
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Shop Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in team leading or supervising within food service or retail settings. Use specific examples to demonstrate your ability to manage a team and provide excellent customer service.
Show Your Passion: Wenzel's values passion for food and customer service. Make sure to convey your enthusiasm for the role and the company in your application. Share any personal experiences that reflect your love for food and commitment to customer satisfaction.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Wenzels
✨Know the Company
Before your interview, take some time to research Wenzel's. Understand their history, values, and what makes them unique in the bakery industry. This will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can contribute to creating a welcoming atmosphere in the shop.
✨Demonstrate Leadership Experience
Since the role involves supervising a team, be ready to discuss your previous leadership or supervisory roles. Share specific instances where you successfully led a team, resolved conflicts, or trained new staff members.
✨Prepare for Practical Questions
Expect questions related to food safety, hygiene standards, and stock management. Brush up on these topics and be prepared to discuss how you would handle daily operations and challenges in the shop.
