At a Glance
- Tasks: Lead and support a dynamic team while delivering top-notch customer service and fresh food.
- Company: Join Wenzel’s, a beloved bakery chain with over 100 shops in the UK.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday package including a birthday day off.
- Other info: Flexible working hours and excellent career progression opportunities await you.
- Why this job: Be part of a growing brand and make a real impact in your community.
- Qualifications: Experience in team leadership within food service or retail is a plus.
Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Assistant Shop Managers.
Benefits
- Free meal provided every shift and 50% off all other food.
- Enrolment to Company Pension Scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
We offer a competitive pay of £27,000 per annum, and a working week is 39 hours. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Assistant Shop Managers, it is your responsibility to assist the Shop Manager with leading, training and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. You will assist the Shop Manager with the day-to-day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. You will also be responsible for running the shop whilst the manager is on annual leave for up to a period of two weeks.
Key Responsibilities
- Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop.
- Assisting the Shop Manager with training, leading and developing the team.
- Greeting customers and creating an inviting experience.
- Receiving and checking daily deliveries.
- Assisting with management of branch stock and produce.
- Having excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, till operation and banking.
- Opening or closing the shop when required.
- Running shifts at various times during the week and when the manager is on annual leave.
- Driving sales and minimising wastage.
- Providing great service experiences for customers.
- Achieve consistently high standards.
What are we looking for?
- Experience with team leading or supervising within food service or retail setting.
- A good communicator with a track record of success in previous roles.
- Able to take responsibility within a fast-paced environment and provide high levels of customer service.
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Assistant Shop Manager-Full Time in Waterford employer: Wenzels the Bakers
Wenzel's is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With comprehensive training, generous benefits including free meals and a day off for your birthday, and numerous opportunities for career progression, Wenzel's is dedicated to fostering a supportive environment for its staff in the North-West and Greater London area. Join us to be part of a beloved local brand that values quality, affordability, and outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager-Full Time in Waterford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wenzels the Bakers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wenzels the Bakers
Don't be shy about reaching out to Wenzels the Bakers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wenzels the Bakers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wenzels the Bakers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
