At a Glance
- Tasks: Support weekend operations with administrative tasks and customer service.
- Company: Join Wenzel’s the Bakers, a growing and well-established bakery business.
- Benefits: Enjoy 50% discount on in-store purchases and a paid day off on your birthday.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be a key player in a dynamic office environment while gaining valuable experience.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Role: Office Administrator
Location: Head Office
Type: Onsite, Part-Time - (Saturdays)
Salary: From £12.71 per hour
About the Company
Wenzel’s the Bakers is a well-established and growing business with a strong presence across retail and bakery operations. Our Head Office acts as the organisational hub, supporting all areas of the business.
Role Overview
We are currently seeking an Office Administrator to join our Head Office team on Saturdays. This role is central to the smooth running of weekend operations, providing administrative support across Head Office, Bakery, and Retail divisions. The successful candidate will act as a key point of contact for internal and external communications while ensuring efficient office management.
Key Responsibilities
- Act as the first point of contact for customer service and store queries
- Manage business communications, including answering calls and emails
- Relay accurate messages to relevant departments and individuals
- Support internal teams and coordinate with external IT support
- Maintain the upkeep of kitchen and communal areas
- Dispatch stationery, uniforms, and other store requests
- Monitor web orders and ensure processing by the bakery team
- Implement and maintain office procedures
Skills & Experience Required
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- Ability to work independently
- Strong IT skills, including Microsoft Office (Excel, Word, PowerPoint)
- Ability to multitask and prioritise workload effectively
- High attention to detail
- Proactive and team-oriented approach
What We Offer
- 50% discount on all in-store purchases
- Company pension scheme
- 6 days holiday per year - which includes any bank holidays that fall on your working day (Saturday). No additional leave is granted for bank holidays beyond this pro-rated entitlement)
- Paid day off on your birthday
- Access to a Wellbeing Centre and Employee Assistance Programme (24/7 confidential support)
Pay & Working Hours
Salary: From £12.71 per hour
Working pattern: 9:00am – 3:00pm, Saturdays
Flexibility may be required based on business needs
Equal Opportunities Statement
Wenzel’s the Bakers is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
Office Administrator Part-Time (Saturdays) in Three Rivers employer: Wenzel's The Bakers
Wenzel’s the Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits like free meals, generous holiday entitlement, and comprehensive training programmes, we empower our Sales Assistants to thrive in a supportive environment while enjoying competitive pay and flexible working hours. Join us in delivering outstanding customer service and be part of a growing team that values your passion for food and community.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator Part-Time (Saturdays) in Three Rivers
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wenzel's The Bakers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wenzel's The Bakers and let us see your personality shine through!
We think you need these skills to ace Office Administrator Part-Time (Saturdays) in Three Rivers
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wenzel's The Bakers.
Get Familiar with Our Brand:Before applying, take some time to learn about Wenzel's The Bakers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wenzel's The Bakers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wenzel's The Bakers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wenzel's The Bakers will surely appreciate.
