At a Glance
- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Join a vibrant food retailer with a focus on quality and teamwork.
- Benefits: Competitive pay, flexible hours, holiday perks, and discounts at various retailers.
- Other info: Enjoy ongoing training, career progression, and a supportive work environment.
- Why this job: Gain valuable experience in retail while leading a passionate team and serving delicious food.
- Qualifications: Previous supervisory experience in retail or customer service is essential.
The predicted salary is between 20000 - 25000 £ per year.
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with the management of branch stock and produce.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Prepare food in line with the specification.
- Food and produce quality control.
- Maintain the highest level of hygiene, cleanliness and food safety standards.
- Ability to work efficiently within a team.
- Cash handling and till operation.
- Open or close the shop when required.
- Run shifts at various times during the week.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential, as full ongoing training will be provided.
Pay & Hours: We offer our Shop Supervisors a rate of £12.71 and a working week of 39 hours over 5 days (Monday to Sunday). We are open to discussing flexible working hours where possible.
Enrolment to company pension scheme. Holiday entitlement of 28 days including bank holidays. Day off for your Birthday — paid day off in addition to your holiday entitlement. Staff incentives including competitions and bonus schemes. Excellent training, including apprenticeship opportunities as well as career progression and development programmes. Free employee benefit scheme offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas, travel and more. A Wellbeing Centre with an employee assistance 24/7 helpline offering free confidential advice and support.
Shop Supervisor Full Time/Fully Flexible WELWYN employer: Wenzels the Bakers
Wenzel's is an exceptional employer that prioritises the growth and wellbeing of its employees. With a strong focus on training and career progression, our Shop Supervisors enjoy a supportive work culture that values teamwork and customer service excellence. Located in Welwyn, we offer flexible working hours, competitive pay, and a range of employee benefits including a generous holiday entitlement and a comprehensive wellbeing programme, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Full Time/Fully Flexible WELWYN
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wenzels the Bakers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wenzels the Bakers
Don't be shy about reaching out to Wenzels the Bakers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shop Supervisor Full Time/Fully Flexible WELWYN
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wenzels the Bakers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wenzels the Bakers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
