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- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Wenzel’s, a beloved bakery with over 100 shops in the UK.
- Benefits: Free meals, 50% off food, pension scheme, and 28 days holiday.
- Why this job: Join a fun team, develop your skills, and enjoy great perks!
- Qualifications: Retail or customer service experience at supervisory level preferred.
- Other info: Flexible hours available and opportunities for career progression.
The predicted salary is between 26400 - 28800 ÂŁ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor employer: Wenzels the Bakers
Contact Detail:
Wenzels the Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. Familiarising yourself with their products and values will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Show your passion for food! Wenzel’s is all about quality products, so share your enthusiasm for food and how you can contribute to maintaining those high standards in the shop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Wenzel’s team. Don’t miss out!
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant experience in retail or supervisory positions, and don’t forget to mention your skills in managing a team and driving sales!
Be Yourself: We want to get to know the real you! Use your application to showcase your personality and how you would fit into our Wenzel’s family. A bit of humour or a personal touch can go a long way.
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wenzels the Bakers
✨Know Your Stuff
Familiarise yourself with Wenzel’s products and values. Understand their commitment to quality and customer service, as this will help you demonstrate your passion for food and how you can contribute to the team.
✨Showcase Your Leadership Skills
As a Shop Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to drive sales and maintain high standards, as these are key responsibilities of the role.
✨Practice Customer Interaction
Wenzel’s places a strong emphasis on customer service. Think about how you would greet customers and create an inviting atmosphere. Practising common customer scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how they measure success in the shop, which can also give you insight into what they value.
