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- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel's, a beloved local favourite since 1975.
- Benefits: Free meals, 50% off food, pension scheme, and 28 days holiday.
- Why this job: Gain valuable experience in a fun environment with great career progression.
- Qualifications: Previous supervisory experience in retail or customer service is required.
- Other info: Flexible working hours and ongoing training provided.
Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas.
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Wenzel’s the Bakers Shop Supervisor role:
To find out about Wenzel\’s please follow the link, You can also find us on Instagram , Facebook and Twitter .
ABOUT US
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
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Free meal provided every shift and 50% off all other food.
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Enrolment to company pension scheme
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Holiday entitlement of 28 days including bank holidays.
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Day off for your Birthday – paid day off in addition to your holiday entitlement.
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Staff incentives including competitions and bonus schemes
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Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
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Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
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A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
Pay & Hours:
We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week is 20H hours over 5 days a week, Monday to Sunday.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene, cleanliness and food safety standards.
• The ability to work efficiently within a team.
• Cash handling, and till operation.
• Opening or closing the shop when required.
• Running shifts at various times during the week
• Driving sales and minimising wastage.
• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be
directed to our recruitment portal. From there please follow the steps as
required.
Wenzel’s the Bakers is an equal opportunities employer and positively
encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status,
religion or belief, marital status, or pregnancy and maternity.
REF: WENLP
Shop Supervisor employer: Wenzels the Bakers
Contact Detail:
Wenzels the Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wenzel's. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading a team and interacting with customers daily. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've managed teams or projects before. Highlight any experience you have in training others or improving processes, as this will demonstrate your ability to lead the shop team effectively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food and customer service. Share any experiences you've had in food production or retail that highlight your enthusiasm for creating great products and serving customers.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight your supervisory experience and any relevant skills that match our job description. We want to see how you can contribute to our team and help us grow!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Wenzel's family!
How to prepare for a job interview at Wenzels the Bakers
✨Know the Company Inside Out
Before your interview, take some time to research Wenzel's. Understand their values, products, and what makes them stand out in the food industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the company's mission.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or improved customer satisfaction, as this will demonstrate your capability to lead a team in providing top-notch service.
✨Demonstrate Team Leadership Experience
Be ready to discuss your previous supervisory roles and how you motivated your team. Share specific instances where you successfully managed a team, resolved conflicts, or contributed to sales growth. This will show that you have the leadership qualities needed to assist the Shop Manager effectively.
✨Prepare for Practical Questions
Expect questions related to food safety, hygiene standards, and stock management. Brush up on these topics and be prepared to discuss how you would maintain high standards in these areas. Showing your understanding of these responsibilities will reassure the interviewers that you’re ready for the role.
