At a Glance
- Tasks: Deliver excellent customer service and assist in food preparation.
- Company: Join Wenzel's, a beloved local bakery with over 100 shops.
- Benefits: Free meals, 50% off food, holiday pay, and staff incentives.
- Other info: Enjoy great training, career progression, and a supportive wellbeing centre.
- Why this job: Be part of a fun team and grow your career in a fast-paced environment.
- Qualifications: No experience needed, just bring your enthusiasm and positive attitude.
The predicted salary is between 11.75 - 11.75 £ per hour.
Job Overview
Customer Service – handling all our customer's needs, including taking their order, cash handling and the till operation.
Producing fresh sandwiches, baguettes and other food products in line with our food safety / health and safety standards (food safety and hygiene training is provided).
Assisting with the day-to-day running of the shop.
Accountability Statement
No previous training is necessary as full training is provided.
- Candidate Profile
- Confident and enthusiastic, with a great work ethic and a positive attitude showing excellent customer service skills.
- Excited to work in a fast-paced environment and work efficiently as part of a team.
- Company Background
Wenzel's was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey.
We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service.
We currently have over 100 shops and are expanding the brand by opening more of our retail shops.
We are looking for exciting new talent with a passion for food and customer service to join our team.
Role Noted
There is now an exciting opportunity to come and join the team as one of our Sales Assistants.
Benefits
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
- Pay & Hours
For our Team Member / Sales Assistant roles we offer a competitive pay of £13 an hour (under 18 – £10.00 an hour, between 18-21 £11.75 per hour) to start, and a working week is 10 hours, Monday to Sunday.
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Sales Assistant Part Time employer: Wenzels the Bakers
Wenzel's is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With comprehensive training, generous benefits including free meals and a day off for your birthday, and numerous opportunities for career progression, Wenzel's is dedicated to fostering a supportive environment for its staff in the North-West and Greater London area. Join us to be part of a beloved local brand that values quality, affordability, and outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Part Time
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wenzels the Bakers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wenzels the Bakers and let us see your personality shine through!
We think you need these skills to ace Sales Assistant Part Time
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wenzels the Bakers.
Get Familiar with Our Brand:Before applying, take some time to learn about Wenzels the Bakers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wenzels the Bakers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wenzels the Bakers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wenzels the Bakers will surely appreciate.
