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- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Wenzel’s, a beloved bakery with over 100 shops in the UK.
- Benefits: Free meals, 50% off food, pension scheme, and 28 days holiday.
- Why this job: Join a fun team, develop your skills, and enjoy great perks!
- Qualifications: Retail or customer service experience at a supervisory level preferred.
- Other info: Flexible hours available and opportunities for career progression.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours: We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role: As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps: If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor 16h in Ruislip employer: Wenzel's The Bakers
Contact Detail:
Wenzel's The Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor 16h in Ruislip
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. Familiarising yourself with their products and values will help you stand out and show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and how you can contribute to the Wenzel’s team.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the Wenzel’s family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Supervisor 16h in Ruislip
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant experience in retail or supervisory positions, and don’t forget to mention your skills in managing a team and driving sales!
Be Yourself: We want to get to know the real you! Use your application to showcase your personality and how you would fit into our Wenzel’s family. A bit of humour or a personal touch can go a long way!
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Just click 'apply now' and follow the steps!
How to prepare for a job interview at Wenzel's The Bakers
✨Know Your Stuff
Before the interview, make sure you’re familiar with Wenzel’s products and values. Check out their menu and understand what makes their offerings special. This will show your passion for food and customer service, which is key for a Shop Supervisor.
✨Showcase Your Leadership Skills
As a Shop Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you motivated others and contributed to a positive work environment.
✨Customer Service is Key
Wenzel’s prides itself on outstanding customer service. Be ready to discuss your approach to creating an inviting experience for customers. Think of specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.