At a Glance
- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops across the UK.
- Benefits: Enjoy free meals, 50% off food, and a paid day off for your birthday.
- Other info: Flexible working hours and excellent training opportunities available.
- Why this job: Be part of a growing brand and develop your career in a fun environment.
- Qualifications: Previous retail or customer service experience at a supervisory level is required.
The predicted salary is between 20400 - 20800 € per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £13 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor in Romford employer: Wenzels the Bakers
Wenzel’s is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits such as free meals, generous holiday entitlement, and a commitment to career progression through excellent training opportunities, Wenzel’s fosters a supportive environment for its Shop Supervisors. Located in the heart of the North-West and Greater London, employees enjoy a dynamic atmosphere while contributing to a beloved local brand known for quality and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Romford
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. Understanding their values and products will help you connect with the team and show your passion for food and customer service.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you’ve gone above and beyond for customers, and be ready to share them.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the shop environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Wenzel’s team. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Supervisor in Romford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant supervisory experience and skills that match what we're looking for, like team management and customer interaction.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website:Don't forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click 'apply now' and follow the steps!
How to prepare for a job interview at Wenzels the Bakers
✨Know Your Stuff
Before the interview, make sure you know Wenzel's inside out. Familiarise yourself with their products, values, and customer service approach. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Shop Supervisor, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've excelled in customer service or resolved issues effectively. This will demonstrate your capability to handle the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While Wenzel's has a casual vibe, looking polished shows that you take the opportunity seriously and respect the company culture.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the company. This shows your interest and helps you gauge if Wenzel's is the right fit for you. Consider asking about team dynamics or growth opportunities within the company.
