At a Glance
- Tasks: Supervise a dynamic team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and excellent training opportunities.
- Other info: Flexible working hours and great career progression await you!
- Why this job: Be part of a growing brand and make a real impact in your community.
- Qualifications: Previous retail or customer service experience at a supervisory level is required.
The predicted salary is between 26400 - 26400 € per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor - Archway - PART TIME - Fully Flexible in London employer: Wenzels the Bakers
Wenzel’s is an exceptional employer that values its team members by offering a range of benefits including free meals, generous holiday entitlement, and a supportive work culture focused on employee wellbeing and development. With flexible working hours and numerous opportunities for career progression, Wenzel’s fosters a positive environment where passionate individuals can thrive while delivering outstanding customer service in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor - Archway - PART TIME - Fully Flexible in London
✨Tip Number 1
Get to know Wenzel’s! Check out their social media and website to understand their vibe and values. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and prepare for real-life situations.
✨Tip Number 3
Be ready to discuss your previous experience! Think about times when you've successfully managed a team or handled a tricky customer situation. These examples will help you stand out as a candidate who can thrive in a supervisory role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and keen to join the Wenzel’s family. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Supervisor - Archway - PART TIME - Fully Flexible in London
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have and how it relates to managing a team and driving sales. We want to see how you can contribute to our success!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality!
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wenzels the Bakers
✨Know Your Stuff
Before the interview, make sure you know Wenzel's inside out. Familiarise yourself with their products, values, and customer service approach. This will show your passion for the brand and help you answer questions confidently.
✨Show Off Your Customer Service Skills
As a Shop Supervisor, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've excelled in customer service or resolved issues effectively. This will demonstrate your ability to create an inviting experience for customers.
✨Flexibility is Key
Since the role offers flexible working hours, be ready to discuss your availability and how you can adapt to the shop's needs. Highlight any previous experience managing shifts or working in a fast-paced environment to showcase your adaptability.
✨Teamwork Makes the Dream Work
Wenzel's values teamwork, so be prepared to talk about how you've successfully worked within a team in the past. Share specific instances where you’ve motivated others or contributed to a positive team dynamic, as this will align with their focus on developing a loyal customer base.
