At a Glance
- Tasks: Supervise the team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel's, a beloved local brand with over 100 shops and a passion for quality.
- Benefits: Free meals, 50% off food, pension scheme, and 28 days holiday including your birthday.
- Other info: Flexible working hours and great training opportunities for career progression.
- Why this job: Be part of a growing team and develop your career in a fun, food-loving environment.
- Qualifications: Retail or customer service experience at supervisory level is required.
The predicted salary is between 25000 - 27000 £ per year.
Job Overview
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food.
The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression.
Wenzel's was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey.
We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service.
We currently have over 100 shops and are expanding the brand by opening more of our retail shops.
We are looking for exciting new talent with a passion for food and customer service to join our team.
There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
Responsibilities
- Assist the Shop Manager with the day‑to‑day running of the store and supervise the team, ensuring growth of the business through increasing sales, controlling costs and delivering profit.
- Greet customers and create an inviting experience.
- Receive and check daily deliveries and assist with the management of branch stock and produce.
- Maintain shop displays and provide excellent knowledge and understanding of products.
- Prepare food in line with the specification and ensure food and produce quality control.
- Maintain the highest level of hygiene, cleanliness and food safety standards.
- Work efficiently within a team, manage cash handling and till operation.
- Open or close the shop when required and run shifts at various times during the week.
Qualifications
Previous experience in a retail or customer service environment at supervisory level is required.
Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Benefits
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
- Pay & Hours
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
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Hazlemere - Shop Supervisor employer: Wenzels the Bakers
Wenzel's is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With comprehensive training, generous benefits including free meals and a day off for your birthday, and numerous opportunities for career progression, Wenzel's is dedicated to fostering a supportive environment for its staff in the North-West and Greater London area. Join us to be part of a beloved local brand that values quality, affordability, and outstanding service.
