At a Glance
- Tasks: Manage daily shop operations, lead a team, and drive sales.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops.
- Benefits: Free meals, 50% off food, pension scheme, and 28 days holiday.
- Other info: Flexible hours, excellent training, and career progression opportunities.
- Why this job: Be part of a growing brand and make a real impact in your community.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 34000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers.
WHAT WE OFFER:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and a shop manager bonus scheme.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
PAY & HOURS
For our Shop Manager roles we offer a competitive pay of £30,000 to £34,000 depending on experience. The salary for a part time Shop Manager will be pro-rata. A Full time working week is 42 hours, but we are very happy to discuss flexible working hours, for example, 9.00am - 3.00pm, to accommodate your needs where we can.
WHAT ARE WE LOOKING FOR?
- An experienced retail manager to oversee the daily operations of the shop.
- Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs.
- Someone who can lead, train and motivate a team with a hands-on approach.
- Someone who is confident and enthusiastic, with a great work ethic and a positive attitude.
- Someone who is excited to work in a fast-paced environment and work efficiently as part of a team.
- Someone who is adaptable and able to solve problems.
KEY RESPONSIBILITIES:
- Successfully managing and controlling the day to day running of your own shop.
- Managing the growth of the business through increasing sales, controlling costs and delivering profit.
- Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets.
- Leading, training and developing your team to high levels.
- Performance managing your team as required.
- Ensure the sandwich and food production standards are at the required high level.
- Ensure the shop is clean, organised and welcoming for customers.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- Ensure the highest levels of customer service within the shop.
- The recruitment of new team members within your shop when required.
- Receiving and checking daily deliveries.
- The management of the shop's stock and produce.
- Maintaining the shop displays.
- Having excellent knowledge and understanding of the products.
- Cash handling, till operation and banking.
- Opening or closing the shop when required.
NEXT STEPS:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Manager - Full Time 42 Hours in Edgware employer: Wenzels the Bakers
Wenzel's is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With comprehensive training, generous benefits including free meals and a day off for your birthday, and numerous opportunities for career progression, Wenzel's is dedicated to fostering a supportive environment for its staff in the North-West and Greater London area. Join us to be part of a beloved local brand that values quality, affordability, and outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager - Full Time 42 Hours in Edgware
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wenzels the Bakers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wenzels the Bakers!
We think you need these skills to ace Shop Manager - Full Time 42 Hours in Edgware
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wenzels the Bakers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wenzels the Bakers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wenzels the Bakers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wenzels the Bakers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
