At a Glance
- Tasks: Install, service, and maintain coffee machines across Wenzel’s stores.
- Company: Join a beloved family-run bakery with over 110 locations.
- Benefits: Earn £40,000, enjoy free meals, and get 50% off food.
- Other info: Enjoy career progression, training opportunities, and a supportive wellbeing centre.
- Why this job: Be part of a team that ensures top-notch coffee experiences for customers.
- Qualifications: Strong electrical background and experience with commercial coffee machines required.
The predicted salary is between 36000 - 48000 € per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas.
Location: Field-based – covering 110 Wenzel’s sites across the region
Salary: £40,000 per annum
Hours: 40 hours per week (8.5-hour shifts, 5 days out of 7 on a rota basis, Monday–Sunday)
About Us: Wenzel’s the Bakers is a long-established, family-run bakery brand with over 110 stores across the UK. We pride ourselves on delivering quality products and exceptional customer service. We’re now looking for a skilled Coffee Engineer to join our technical team, supporting our coffee operations across all Wenzel’s sites.
The Role: As a Coffee Machine Service Engineer, you will play a key role in ensuring our coffee equipment operates to the highest standards. You’ll be responsible for the installation, service, and maintenance of bean-to-cup coffee machines across our network of stores.
Key Responsibilities:
- Install, service, and repair coffee machines across Wenzel’s retail locations
- Carry out planned preventative maintenance and respond to reactive breakdowns
- Diagnose electrical and mechanical faults efficiently and accurately
- Complete service documentation and maintain accurate records
- Manage van stock levels and ensure spare parts availability
- Work to an allocated service route and liaise effectively with store teams
- Ensure compliance with all relevant safety standards and company procedures
About You: We’re looking for someone with a strong electrical background and experience working on commercial coffee machines. A proactive problem-solver who enjoys working independently and delivering a high standard of customer service.
Essential Skills & Experience:
- Previous experience in servicing and maintaining bean-to-cup coffee machines
- Proven electrical skills (both 3-phase and single-phase systems)
- Basic mechanical and fault-finding skills
- PSSR trained (Pressure Systems Safety Regulations)
- Experience working with brands such as La Cimbali, Franke, or WMF is highly desirable
- Full UK driving licence
What We Offer:
- Competitive salary: £40,000 per annum
- Free meal provided every shift and 50% discount on other food
- Company pension scheme
- 28 days’ holiday (including bank holidays)
- Extra paid day off for your birthday
- Training and development opportunities, including apprenticeships and career progression
- A comprehensive Wellbeing Centre and 24/7 Employee Assistance Helpline offering free, confidential advice
Hiring Process: The hiring process will include an initial call or video interview, followed by a final face-to-face interview at our HQ. Employment will be contingent on satisfactory reference checks.
Coffee Engineer (Service Engineer) in Watford employer: Wenzels the Bakers
Wenzel’s the Bakers is an exceptional employer, offering a supportive and family-oriented work culture that values its employees. As a Coffee Engineer, you will enjoy competitive pay, generous benefits including free meals and a comprehensive wellbeing programme, as well as ample opportunities for professional growth and development across our 110 sites in North West London and surrounding areas.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Engineer (Service Engineer) in Watford
✨Tip Number 1
Get to know Wenzel’s! Familiarise yourself with our brand, values, and the coffee machines we use. This will help you stand out during interviews and show that you're genuinely interested in joining our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or follow us on social media. Engaging with our content can give you insights into our culture and might even lead to a referral!
✨Tip Number 3
Prepare for those interviews! Brush up on your technical knowledge about coffee machines and be ready to discuss your previous experiences. We love proactive problem-solvers, so have examples ready to showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join the Wenzel’s family.
We think you need these skills to ace Coffee Engineer (Service Engineer) in Watford
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and what makes you excited about working with coffee machines. A bit of personality goes a long way!
Highlight Relevant Experience:Make sure to detail your previous experience with bean-to-cup coffee machines and any electrical skills you have. We want to see how your background fits with the role!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Wenzel’s.
How to prepare for a job interview at Wenzels the Bakers
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of bean-to-cup coffee machines, especially brands like La Cimbali, Franke, or WMF. Being able to discuss specific models and their maintenance needs will show that you're not just familiar with the equipment but also passionate about it.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and fixed issues in the past. Think of specific scenarios where you had to troubleshoot electrical or mechanical faults. This will demonstrate your proactive approach and ability to work independently, which is key for this role.
✨Understand the Company Culture
Wenzel’s prides itself on exceptional customer service and quality products. Familiarise yourself with their values and think about how you can contribute to maintaining these standards as a Coffee Engineer. Showing that you align with their mission can set you apart from other candidates.
✨Be Ready for Practical Questions
Since this role involves hands-on work, be prepared for practical questions or even a scenario-based assessment during the interview. They might ask how you would handle a specific breakdown situation or manage your van stock levels, so think through your processes ahead of time.
