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- Tasks: Assist the Shop Manager in leading a dynamic team and delivering excellent customer service.
- Company: Join Wenzel's, a beloved bakery chain with over 100 shops across London and beyond.
- Benefits: Enjoy free meals, 50% off food, a pension scheme, and 28 days holiday including your birthday off!
- Why this job: Be part of a fun, fast-paced environment where you can grow your career and make customers smile.
- Qualifications: Previous experience in team leadership or retail is essential; great communication skills are a must.
- Other info: Flexible working hours available to fit your lifestyle.
The predicted salary is between 23000 - 31000 £ per year.
Wenzel\’s the Bakers Assistant Manager role:
To find out about Wenzel\’s please follow the link, You can also find us on Instagram , Facebook and Twitter .
ABOUT US
Wenzel\’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Assistant Shop Managers.
WHAT WE OFFER:
- Free meal provided every shift and 50% off all other food.
- Enrolment to Company Pension Scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
PAY & HOURS:
We offer a competitive pay of £27,000 per annum, and a working week is 39 hours.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
JOB ROLE
As one of our Assistant Shop Managers it is your responsibility to assist the Shop Manager with leading, training and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food.
It is your responsibility to assist the Shop Manager with the day to day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. As an Assistant Shop Manager, you will also be responsible for running the shop whilst the manager is on annual leave for up to a period of two weeks.
KEY RESPONSIBILITIES
- Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop
- Assisting the Shop Manager with training, leading and developing the team
- Greeting customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation, and banking.
- Opening or closing the shop when required.
- Running shifts at various times during the week and when the manager is on annual leave.
- Driving sales and minimising wastage
- Providing great service experiences for your customers
- Working together and assist the Shop Manager with leading and training the team as required
- Achieve consistently high standards
What are we looking for?
- Experience with team leading or supervising within food service or a retail
setting. - A good communicator with a track record of success in previous roles.
- Able to take responsibility within a face paced environment and provide
high levels of customer service
Next Steps
If you feel you are the right fit for Wenzel\’s please click \”apply now\” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel\’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
REF:WENLP
Department Retail Sales Role Assistant Manager Locations Wenzel\’s Barnet
Assistant Shop Manager - Barnet employer: Wenzel's The Bakers
Contact Detail:
Wenzel's The Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Barnet
✨Tip Number 1
Familiarise yourself with Wenzel's brand and values. Visit their website and social media pages to understand their products and customer service approach. This knowledge will help you demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Highlight your experience in team leadership or supervision within food service or retail settings. Be prepared to share specific examples of how you've successfully managed a team or improved customer service in previous roles.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios in a fast-paced environment. Think about times when you've had to make quick decisions or resolve customer complaints, as these are key aspects of the Assistant Shop Manager role.
✨Tip Number 4
Showcase your understanding of food safety and hygiene standards. Being knowledgeable about these practices is crucial for the role, so be ready to discuss how you’ve implemented them in past positions.
We think you need these skills to ace Assistant Shop Manager - Barnet
Some tips for your application 🫡
Understand the Company: Before applying, take some time to learn about Wenzel's. Visit their website and social media pages to get a feel for their brand, values, and the type of products they offer. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in food service or retail, especially any roles where you've led or supervised a team. Use specific examples that demonstrate your ability to provide excellent customer service and manage store operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Wenzel's specifically and how your skills align with the responsibilities of the Assistant Shop Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Wenzel's The Bakers
✨Know the Company
Before your interview, take some time to research Wenzel's. Familiarise yourself with their history, values, and product offerings. This will not only show your interest in the company but also help you answer questions more effectively.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in team leading or supervising within food service or retail settings. Be ready to provide specific examples of how you've successfully managed a team or improved customer service in past roles.
✨Demonstrate Customer Service Skills
Since the role heavily focuses on customer service, prepare to share instances where you've gone above and beyond for customers. Show that you understand the importance of creating an inviting experience for customers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.