At a Glance
- Tasks: Deliver outstanding customer service and assist in food production.
- Company: Join Wenzel’s, a beloved bakery with a rich history since 1975.
- Benefits: Enjoy free meals, discounts, holiday pay, and flexible hours.
- Other info: Great career progression opportunities and a supportive workplace culture.
- Why this job: Be part of a fun team and grow your skills in a fast-paced environment.
- Qualifications: No experience needed; just bring your enthusiasm and positive attitude!
The predicted salary is between 12 - 12 £ per hour.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Sales Assistants.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
For our Team Member/ Sales Assistant roles we offer a competitive pay of £12.21 an hour (under 18 - £10.00 an hour, between 18-21 £11.75 per hour) to start, and a working week is 20 hours, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Key Responsibilities:
- Customer Service – handling all our customer’s needs, including taking their order, cash handling and the till operation.
- Producing fresh sandwiches, baguettes and other food products in line with our food safety / health and safety standards (food safety and hygiene training is provided).
- Assisting with the day to day running of the shop.
What Are We Looking For?
- No previous training is necessary as full training is provided.
- Someone who is confident and enthusiastic, with a great work ethic and a positive attitude showing great customer service skills.
- Someone who is excited to work in a fast-paced environment and work efficiently as part of a team.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Part-Time Bakery Sales Assistant — Customer Service in St Albans employer: Wenzel's the Bakers Ltd.
Wenzel's is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that values customer service and teamwork, employees enjoy benefits such as free meals, generous holiday entitlement, and opportunities for career progression through excellent training programmes. Located in the heart of the North-West and Greater London, Wenzel's offers a supportive environment where staff can thrive while contributing to a beloved local brand.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Bakery Sales Assistant — Customer Service in St Albans
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. This will help you understand their vibe and what they value in customer service, making it easier for you to connect during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or take an order efficiently. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects Wenzel’s friendly and professional atmosphere. It shows you’re serious about the role and ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, you’ll find all the info you need about the role and the perks of working at Wenzel’s right there.
We think you need these skills to ace Part-Time Bakery Sales Assistant — Customer Service in St Albans
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love customer service! Share any experiences you've had that highlight your enthusiasm and ability to connect with customers. We want to see that spark!
Tailor Your Application:Make sure to customise your application to fit the role of a Sales Assistant at Wenzel’s. Mention specific skills or experiences that relate to handling orders, cash management, or working in a fast-paced environment. It shows us you’re serious about joining our team!
Keep It Clear and Concise:We appreciate a straightforward application! Keep your language clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with our customers.
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Just click 'apply now' and follow the steps – we can’t wait to hear from you!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Before the interview, take some time to research Wenzel’s. Familiarise yourself with their products, values, and customer service approach. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your skills and attitude.
✨Dress the Part
Even though it’s a bakery, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the role.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows your interest in the role and helps you determine if it’s the right fit for you.
