At a Glance
- Tasks: Supervise daily shop operations and ensure excellent customer service.
- Company: Wenzel's the Bakers is a beloved bakery chain established in 1975, known for quality and affordability.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and flexible hours.
- Why this job: Join a passionate team, gain valuable experience, and enjoy career progression opportunities.
- Qualifications: Previous retail or supervisory experience is required; food production experience is a plus.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
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Wenzel’s the Bakers Shop Supervisor role:
To find out about Wenzel\’s please follow the link, You can also find us on Instagram, Facebook and Twitter.
About Us
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 20 hours a week, Monday to Sunday.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be
directed to our recruitment portal. From there please follow the steps as
required.
Wenzel’s the Bakers is an equal opportunities employer and positively
encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status,
religion or belief, marital status, or pregnancy and maternity.
REF: WENLP
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
Management and Manufacturing
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Industries
Food and Beverage Services
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Shop Supervisor Part Time employer: Wenzel's the Bakers Ltd.
Contact Detail:
Wenzel's the Bakers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor Part Time
✨Tip Number 1
Familiarise yourself with Wenzel's products and values. Understanding their commitment to quality and customer service will help you demonstrate your passion for food and align your answers with their brand ethos during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer service in previous roles. This will highlight your suitability for the Shop Supervisor position.
✨Tip Number 3
Engage with Wenzel's on social media platforms like Instagram and Facebook. This not only shows your interest in the company but also gives you insights into their culture and current promotions, which can be useful in discussions during the interview.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding working hours. Since the role requires shifts throughout the week, showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace Shop Supervisor Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shop Supervisor position. Tailor your application to highlight relevant experience in retail or customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in supervisory roles. Emphasise any experience in food production or customer service, as well as your ability to work in a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work at Wenzel's and how your skills align with their values and goals. Be sure to include specific examples from your past experiences.
Follow Application Instructions: When you're ready to apply, click 'apply now' on our website and follow the steps provided. Make sure all your documents are attached and that you've filled out all required fields accurately before submitting your application.
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know the Company
Before your interview, take some time to research Wenzel's the Bakers. Familiarise yourself with their history, values, and product offerings. This will not only show your interest in the company but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer interactions or resolved issues. Highlighting your ability to create an inviting experience for customers will set you apart.
✨Demonstrate Team Leadership
Since you'll be supervising a team, be ready to discuss your leadership style. Share specific instances where you've motivated a team or improved team performance. This will illustrate your capability to lead and develop others effectively.
✨Prepare for Practical Questions
Expect questions related to food safety, hygiene standards, and stock management. Brush up on these topics and think of scenarios where you've applied these principles in previous roles. Being knowledgeable in these areas will show you're prepared for the responsibilities of the role.