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- Tasks: Supervise daily shop operations and lead a dynamic team in food preparation.
- Company: Wenzel's the Bakers is a beloved bakery chain known for quality products and exceptional service.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and flexible working hours.
- Why this job: Join a fun team, develop your skills, and make a real impact in a growing company.
- Qualifications: Previous retail or supervisory experience is required; food production experience is a plus.
- Other info: We celebrate diversity and encourage all qualified candidates to apply.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor employer: Wenzel's the Bakers Ltd.
Contact Detail:
Wenzel's the Bakers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Familiarise yourself with Wenzel's products and values. Understanding their commitment to quality and customer service will help you demonstrate your passion for food and customer satisfaction during the interview.
✨Tip Number 2
Engage with Wenzel's on social media platforms like Instagram and Facebook. This not only shows your interest in the brand but also gives you insights into their latest offerings and promotions, which can be useful in discussions.
✨Tip Number 3
Highlight any previous experience in retail or food service during your conversations. Even if it’s not supervisory, showcasing your understanding of the industry can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to team management and customer service. Being ready with examples will demonstrate your leadership skills and ability to maintain high standards in a busy environment.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shop Supervisor at Wenzel's. Highlight your relevant experience in retail or customer service, especially any supervisory roles.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to manage a team, handle cash, and maintain high standards of hygiene and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples from your past experiences that demonstrate your leadership skills and ability to drive sales.
Follow Application Instructions: When you're ready to apply, ensure you follow the application instructions carefully on our recruitment portal. Double-check that all required documents are included and that your application is free of errors.
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know the Company
Before your interview, take some time to research Wenzel's the Bakers. Understand their history, values, and what makes them unique in the food industry. This will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Be prepared to share examples from your past experiences where you provided outstanding service or resolved customer issues. Highlighting these skills will demonstrate that you understand the importance of customer satisfaction.
✨Discuss Team Leadership
Since the role involves supervising a team, be ready to talk about your leadership style. Share specific instances where you successfully led a team, motivated colleagues, or improved team performance. This will show that you have the necessary skills to manage and inspire others.
✨Prepare for Practical Questions
Expect questions related to food safety, stock management, and daily operations. Brush up on relevant knowledge and be ready to discuss how you would handle various scenarios in the shop. This will demonstrate your readiness for the responsibilities of the role.
