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- Tasks: Supervise a team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel's the Bakers, a vibrant and inclusive workplace.
- Benefits: Enjoy free meals, discounts, and a paid day off for your birthday!
- Why this job: Be part of a fun team while developing your skills in a dynamic environment.
- Qualifications: Previous retail or customer service experience at a supervisory level is needed.
- Other info: Flexible hours and great career progression opportunities await you!
Wenzel’s the Bakers Shop Supervisor role
To find out about Wenzel\’s please follow the link. You can also find us on Instagram, Facebook and Twitter.
About Us
Wenzel’s was established in 1975 and has since become a favourite for locals in the North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
We offer our Shop Supervisors a rate of ÂŁ12.71 and a working week of 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high‑quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day‑to‑day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with the management of branch stock and produce.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Prepare food in line with the specification.
- Food and produce quality control.
- Maintain the highest level of hygiene, cleanliness and food safety standards.
- Work efficiently within a team.
- Cash handling, and till operation.
- Open or close the shop when required.
- Run shifts at various times during the week.
- Drive sales and minimise wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps
If you feel you are the right fit for Wenzel’s please click \”apply now\” to be directed to our recruitment portal. From there please follow the steps as required.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
REF: WENLP
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Shop Supervisor-20 hours part time employer: Wenzel's the Bakers Ltd.
Contact Detail:
Wenzel's the Bakers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor-20 hours part time
✨Tip Number 1
Get to know Wenzel's! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading the team in creating an inviting experience for customers. Think of examples from your past roles where you’ve gone above and beyond for customers.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've supervised teams before. Share stories about how you’ve motivated others or handled challenges – it’ll show you’re ready to take on the Shop Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Shop Supervisor-20 hours part time
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food and customer service. Share any experiences you've had in food production or retail that highlight your enthusiasm for creating great customer experiences.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight relevant supervisory experience and any skills that match our job description. We want to see how you can contribute to our team at Wenzel's!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know the Company
Before your interview, take some time to research Wenzel's the Bakers. Understand their values, products, and what makes them unique in the bakery industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can create an inviting experience and build a loyal customer base.
✨Demonstrate Team Leadership
Since you'll be supervising a team, think of specific instances where you've successfully led a group. Discuss how you motivate others, manage conflicts, and drive sales. This will illustrate your capability to handle the responsibilities of the role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your enthusiasm for the position, such as inquiries about training opportunities or how success is measured in the role. This demonstrates your proactive attitude and eagerness to grow with the company.
