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- Tasks: Supervise a team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops across the UK.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday entitlement.
- Other info: Flexible hours, excellent training, and a supportive wellbeing centre await you.
- Why this job: Be part of a growing brand and develop your career in a fun environment.
- Qualifications: Previous retail or supervisory experience is needed; food production experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A wellbeing centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As a Supervisor, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with the management of branch stock and produce.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintain the highest level of hygiene, cleanliness and food safety standards.
- Work efficiently within a team.
- Cash handling and till operation.
- Opening or closing the shop when required.
- Run shifts at various times during the week.
- Drive sales and minimise wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Equal Opportunities:
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor in Romford employer: Wenzel's the Bakers Ltd.
Contact Detail:
Wenzel's the Bakers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Romford
✨Tip Number 1
Get to know Wenzel’s! Familiarise yourself with our products and values. When you walk into that interview, show us your passion for food and customer service. It’ll make a huge difference!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and we want to see that you take this opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Shop Supervisor in Romford
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any previous supervisory experience and relevant skills that match what we're looking for. We want to see how you can contribute to our team!
Be Personable: In your cover letter, be yourself! We value personality and a friendly approach. Tell us about your customer service experiences and how you create inviting atmospheres for customers.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Familiarise yourself with Wenzel’s products and values. Understand their commitment to quality and customer service, as this will help you demonstrate your passion for food and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is crucial for a Shop Supervisor role.
✨Teamwork is Key
Be ready to discuss your experience working in a team. Wenzel’s values collaboration, so share instances where you successfully worked with others to achieve a common goal, especially in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how they support career progression within the team.