At a Glance
- Tasks: Supervise a dynamic team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and excellent training opportunities.
- Other info: Flexible working hours and great career progression await you!
- Why this job: Be part of a growing brand and make a real impact in the community.
- Qualifications: Previous retail or customer service experience at a supervisory level is required.
The predicted salary is between 25000 - 30000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
We are an equal opportunities employer. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor Full Time/Fully Flexible - RICKMANSWORTH employer: Wenzel's the Bakers Ltd.
Wenzel’s the Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits such as free meals, generous holiday entitlement, and a commitment to career progression through excellent training opportunities, Wenzel’s fosters a supportive environment for its team members. Located in Rickmansworth, this role not only allows you to engage with a passionate team but also provides the chance to contribute to a beloved local brand known for its quality products and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor Full Time/Fully Flexible - RICKMANSWORTH
✨Tip Number 1
Get to know Wenzel’s! Check out their social media and website to understand their vibe and values. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to showcase your leadership abilities. Think of examples from your past experiences where you've successfully managed a team or handled a challenging situation. This will demonstrate your potential to thrive in a supervisory role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Wenzel’s family. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Supervisor Full Time/Fully Flexible - RICKMANSWORTH
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have and how it relates to managing a team and driving sales. We want to see how you can contribute to our success!
Be Personable:Wenzel’s is all about creating an inviting atmosphere for our customers. Use your application to showcase your personality and how you connect with people. A friendly tone can go a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Before heading into the interview, make sure you know Wenzel’s inside out. Familiarise yourself with their products, values, and customer service approach. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in retail or customer service, especially at a supervisory level. Think of specific examples where you’ve led a team, handled stock, or improved sales. This will demonstrate your capability to take on the Shop Supervisor role.
✨Emphasise Teamwork
Wenzel’s values teamwork, so be prepared to talk about how you work well with others. Share stories that highlight your ability to collaborate, support your colleagues, and create a positive atmosphere in the workplace.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about training opportunities, team dynamics, or how success is measured in the Shop Supervisor role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
