At a Glance
- Tasks: Supervise a dynamic team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops and a passion for quality.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and excellent training opportunities.
- Other info: Flexible working hours and great career progression await you!
- Why this job: Be part of a growing brand and make a real impact in the community.
- Qualifications: Previous retail or supervisory experience is preferred; food production experience is a plus.
Wenzel’s the Bakers Shop Supervisor role:
To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter.
About Us
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
Pay & Hours
We offer our Shop Supervisors a rate of £13.00 and a working week is 39 hours over 5 days a week, Monday to Sunday.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week
- Driving sales and minimising wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor in Poole employer: Wenzel's the Bakers Ltd.
Wenzel's the Bakers Ltd. is an exceptional employer, offering a vibrant work culture in Greater London where flexibility and employee well-being are prioritised. With competitive pay, generous benefits like free meals and 28 days of holiday, alongside robust training and career advancement opportunities, Wenzel's fosters a supportive environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Poole
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their social media and website. Understanding their values and products will help you connect with the team and show your passion for food and customer service.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your ability to create an inviting experience, which is key for a Shop Supervisor.
✨Tip Number 3
Be ready to discuss teamwork! As a Shop Supervisor, you’ll be leading a team. Prepare to share how you’ve successfully worked with others in the past and how you can motivate your team to drive sales and minimise wastage.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wenzel’s family!
We think you need these skills to ace Shop Supervisor in Poole
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and customer service shine through! We want to see that you’re excited about joining our team and contributing to the Wenzel’s experience.
Tailor Your Application:Make sure to customise your application to highlight relevant experience, especially in retail or supervisory roles. We appreciate when candidates take the time to connect their skills with what we do at Wenzel’s.
Be Clear and Concise:Keep your application straightforward and to the point. We value clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for the Shop Supervisor role!
Apply Through Our Website:Don’t forget to apply through our recruitment portal! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to follow the steps once you click 'apply now'!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Before the interview, make sure you know Wenzel’s inside out. Familiarise yourself with their products, values, and customer service approach. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in retail or customer service. Think of specific examples where you’ve led a team or improved sales. This will demonstrate your capability as a Shop Supervisor and how you can contribute to Wenzel’s success.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing stock or dealing with a difficult customer. Practising these scenarios beforehand will help you articulate your thought process and problem-solving skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the Shop Supervisor role. This shows your enthusiasm and helps you gauge if Wenzel’s is the right fit for you.
