At a Glance
- Tasks: Deliver outstanding customer service and create delicious food products.
- Company: Join Wenzel’s, a beloved bakery with a rich history since 1975.
- Benefits: Enjoy free meals, discounts, and a competitive salary with flexible hours.
- Other info: Great training opportunities and a supportive workplace culture.
- Why this job: Be part of a fun team and grow your career in a fast-paced environment.
- Qualifications: No experience needed; just bring your enthusiasm and positive attitude!
The predicted salary is between 12.21 - 12.21 £ per hour.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices along with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What We Offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
Competitive pay of £12.21 per hour (under 18 – £10.00 per hour, between 18‑21 – £11.75 per hour) to start, with a working week of 20 hours, Monday to Sunday. Flexible working hours can be discussed to accommodate your needs.
Key Responsibilities
- Customer Service – handling all customer needs, including taking orders, cash handling, and till operation.
- Producing fresh sandwiches, baguettes and other food products in line with our food safety / health and safety standards (food safety and hygiene training is provided).
- Assisting with the day‑to‑day running of the shop.
What Are We Looking For?
- No previous training is necessary; full training is provided.
- A confident and enthusiastic candidate, with a great work ethic and a positive attitude, showing excellent customer service skills.
- An individual excited to work in a fast‑paced environment and work efficiently as part of a team.
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Sales Assistant FT in Poole employer: Wenzel's the Bakers Ltd.
Wenzel’s The Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive pay, flexible hours, and a range of benefits including free meals, generous holiday entitlement, and comprehensive training programmes, we are committed to fostering a supportive environment where team members can thrive and grow in their careers. Join us in our expanding network of shops across the North-West and Greater London, and be part of a passionate team dedicated to delivering quality food and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant FT in Poole
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wenzel's the Bakers Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wenzel's the Bakers Ltd.!
We think you need these skills to ace Sales Assistant FT in Poole
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wenzel's the Bakers Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wenzel's the Bakers Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wenzel's the Bakers Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
